Senior Loan Servicing Specialist: Portfolio & Mentorship

Aumni; Chicago (IL); Vor Ort; USD 80.000 - 110.000; Vollzeit

Benefits dieser Stelle

Health care coverage

On-site health centers

Retirement savings plan

Tuition reimbursement

Mental health support

Zusammenfassung

JPMorganChase is seeking a Loan Servicing Specialist IV to manage an assigned portfolio of loans, ensuring adherence to established processes and procedures. You will interpret loan documents, interact with clients and stakeholders, and oversee deadlines while mentoring junior team members.

Responsibilities include handling complex interest and fee accruals, resolving non-routine issues, and coordinating funding, re-pricings, and payments in line with credit agreements.

Qualifikationen

• Baseline knowledge of loan servicing and loan documents.
• Ability to manage multiple tasks and meet deadlines.
• Experience resolving conflicts within teams or decisions.
• Developing proficiency in critical thinking to evaluate loan servicing scenarios.
• Active listening and asking insightful questions to gain information.

Aufgaben

• Serve as primary contact for clients, addressing loan servicing issues per procedures.
• Interpret loan documents and ensure correct system setup for new deals, restructures and amendments.
• Initiate loan activities such as funding, re-pricings, and payments per client instructions and agreements.
• Calculate and monitor accruals and fees across rate levels with accuracy and compliance.
• Provide guidance and mentorship to junior roles in loan servicing and stakeholder management.

Kenntnisse

Loan servicing

Time management

Conflict management

Critical thinking

Mentoring

Jobbeschreibung

JPMorganChase is seeking a Loan Servicing Specialist IV to manage an assigned portfolio of loans, ensuring adherence to established processes and procedures. You will interpret loan documents, interact with clients and stakeholders, and oversee deadlines while mentoring junior team members.

Responsibilities include handling complex interest and fee accruals, resolving non-routine issues, and coordinating funding, re-pricings, and payments in line with credit agreements.