Senior Loan Servicing Specialist III

Testing Site - JPMC; Charlotte (NC); Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

JPMorganChase is seeking a Loan Servicing Specialist III to join our team, managing a portfolio of loans and ensuring timely servicing activities, including funding, re-pricings, and payments.

You will interpret loan documents, coordinate with internal and external stakeholders, meet deadlines, and apply critical thinking to resolve routine issues while upholding high service standards.

Qualifikationen

• Baseline knowledge of loan servicing operations.
• Ability to manage conflicts and facilitate discussions to reach solutions.
• Strong critical thinking and ability to organize, compare, and evaluate loan servicing tasks.
• Experience in stakeholder management with internal and external clients.
• Excellent time management and organizational skills with multiple tasks.

Aufgaben

• Interpret and analyze loan documents to ensure terms align with protocols.
• Manage and monitor assigned loan portfolio with servicing activities such as funding, re-pricings, and payments.
• Engage with internal and external stakeholders to address queries and resolve routine issues.
• Apply critical thinking to identify conflicts of interest and facilitate discussions to reach mutually beneficial solutions.
• Prioritize tasks and ensure deadlines and quality under tight timelines.

Kenntnisse

Conflict management

Stakeholder management

Critical thinking

Time management

Loan servicing knowledge

Jobbeschreibung

JPMorganChase is seeking a Loan Servicing Specialist III to join our team, managing a portfolio of loans and ensuring timely servicing activities, including funding, re-pricings, and payments.

You will interpret loan documents, coordinate with internal and external stakeholders, meet deadlines, and apply critical thinking to resolve routine issues while upholding high service standards.