Senior Loan Servicing Specialist

Testing Site - JPMC; Newark (DE); On-site; USD 65,000 - 90,000; Full time

Job summary

JPMorganChase in Newark, DE seeks a Loan Servicing Associate II to manage a portfolio of loans, ensuring compliance with standards and policies. You will interpret documents, interact with stakeholders, and meet deadlines, leveraging planning and time management skills to address complex situations.

Strong conflict management and emotional intelligence are essential for success. Responsibilities include primary client contact, interpreting credit agreements, initiating loan activities, and

Qualifications

• Four or more years of loan servicing experience.
• Experience interpreting complex loan documents.
• Ability to manage multiple tasks and meet deadlines.
• Strong conflict and stakeholder management skills.

Responsibilities

• Act as the primary point of contact for clients, addressing issues and providing resolutions in the loan servicing process.
• Interpret complex legal credit agreements and liaise with legal teams.
• Initiate loan activities such as funding, re-pricings, and payments per client instructions.
• Calculate and monitor complex interest and fee accruals across rate levels.
• Conduct quality control on new deals, restructures, and amendments for accuracy.

Skills

Strategic planning

Time management

Conflict management

Emotional intelligence

Job description

JPMorganChase in Newark, DE seeks a Loan Servicing Associate II to manage a portfolio of loans, ensuring compliance with standards and policies. You will interpret documents, interact with stakeholders, and meet deadlines, leveraging planning and time management skills to address complex situations.

Strong conflict management and emotional intelligence are essential for success. Responsibilities include primary client contact, interpreting credit agreements, initiating loan activities, and