Loan Servicing Analyst: Drive Portfolio Performance

Testing Site - JPMC; Newark (DE); On-site; USD 65,000 - 90,000; Full time

Job summary

JPMorganChase is seeking a Loan Servicing Analyst in Newark, DE to manage a loan portfolio and guide the lifecycle process by interpreting documents and coordinating with internal and external stakeholders. This role emphasizes accuracy, timely task completion, and strong relationship management.

You will apply critical thinking to identify issues, resolve conflicts, and contribute to ongoing improvements in servicing operations while developing strategic planning skills in a supportive

Qualifications

• Baseline knowledge or equivalent expertise in loan servicing operations.
• Demonstrated ability to manage conflicts, with experience in facilitating discussions and creating collaborative solutions.
• Proven skills in critical thinking, with the ability to analyze loan servicing processes and propose modifications within established guidelines.
• Experience in stakeholder management, with the ability to establish productive working relationships and drive mutually beneficial outcomes.
• Proficiency in time management and organization, with the ability to efficiently manage multiple tasks and projects.

Responsibilities

• Interpret and analyze loan documents, ensuring accurate understanding and application of terms and conditions.
• Manage assigned loan portfolio, monitoring deadlines and ensuring timely completion of loan servicing tasks.
• Facilitate communication with internal and external stakeholders, addressing conflicts and queries related to loan servicing.
• Apply critical thinking to identify potential issues in loan servicing processes and propose solutions within established guidelines.
• Contribute to team projects, assisting in the development and implementation of strategies to improve loan servicing efficiency and effectiveness.

Skills

Loan servicing

Conflict resolution

Critical thinking

Stakeholder management

Time management

Job description

JPMorganChase is seeking a Loan Servicing Analyst in Newark, DE to manage a loan portfolio and guide the lifecycle process by interpreting documents and coordinating with internal and external stakeholders. This role emphasizes accuracy, timely task completion, and strong relationship management.

You will apply critical thinking to identify issues, resolve conflicts, and contribute to ongoing improvements in servicing operations while developing strategic planning skills in a supportive