Senior Loan Sales Pro: Drive Customer Financing in Austin

Franklin County Chamber; Austin, Northern (TX, KY); Hybrid; USD 21,000 - 26,000; Full time

Job summary

1st Franklin Financial Corporation seeks a Senior Loan Sales Representative for North Austin, TX. The role emphasizes customer service, sales, and relationship building. You will work with the Branch Manager to grow loan business and deliver exceptional customer experiences.

Requirements include at least 3 years of customer service, on-site availability, and a valid driver’s license. The position offers competitive pay and benefits, with opportunities to advance in a growing regional team.

Qualifications

• High School diploma or equivalent.
• On-site work at branch is essential; no work-from-home.
• Minimum 3 years Customer Service experience.
• Meet licensing requirements of States and Federal regulators.
• Demonstrate ability to analyze information and exercise judgment.
• Strong interpersonal relationship skills across levels.
• Maintain confidentiality of information.
• Proficient with MS Office Suite.
• Must possess a valid driver’s license.

Responsibilities

• Recommend products and services to support branch and customer goals.
• Market branch products to customers and prospects.
• Conduct collection calls to arrange payment.
• Originate new loans with customers.
• Develop knowledge of credit underwriting methods and tools.
• Ensure customer information is correct and document interactions.
• Meet or exceed branch and individual goals.
• Identify customer needs and respond promptly.
• Build internal and external relationships.
• Maintain customer confidentiality and comply with regulations.
• Know all 1FFC products and policies; seek additional opportunities.

Skills

Customer service

Interpersonal skills

MS Office

Driver's license

Education

High School diploma or equivalent

Tools

MS Office

Job description

1st Franklin Financial Corporation seeks a Senior Loan Sales Representative for North Austin, TX. The role emphasizes customer service, sales, and relationship building. You will work with the Branch Manager to grow loan business and deliver exceptional customer experiences.

Requirements include at least 3 years of customer service, on-site availability, and a valid driver’s license. The position offers competitive pay and benefits, with opportunities to advance in a growing regional team.