Senior Loan Processor

Cross Key Management Inc; Allentown (Lehigh County); On-site; USD 60,000 - 80,000; Full time

Job summary

Cross Key Management Inc located in Allentown, PA is seeking a Senior Loan Processor to handle home loan files from submission through closing. Responsibilities include reviewing financial documentation, meeting deadlines, and providing exceptional customer service. Ideal candidates will possess strong communication skills, be detail-oriented, and have a minimum of 3 years of experience in loan processing. The position is full-time and requires in-office work. Knowledge of investor guidelines is a plus.

Qualifications

• 3+ years of experience in loan processing is required.
• FHA/VA experience strongly preferred.
• Current knowledge of federal and state disclosure guidelines is necessary.

Responsibilities

• Review income, credit, assets, and property information to ensure eligibility.
• Gather and review all outstanding loan conditions.
• Prioritize and monitor daily workflow to meet deadlines.

Skills

FHA/VA experience

Detail-oriented

Excellent communication skills

Ability to multi-task

Time management

Problem-solving

Tools

MS Word

MS Excel

Adobe

Desktop Underwriter

Loan Prospector

Ice/Encompass LOS

Job description

Job Description:

The Senior Loan Processor is responsible for taking a home loan file from submission through closing. This includes analyzing and verifying credit, income, asset, appraisal, and title documentation on purchase, refinance and home equity transactions to confirm that it meets investor guidelines. The role requires excellent communication skills with a drive toward meeting contingency and closing deadlines while providing exceptional customer service to all parties involved in the transaction. Key attributes to success are the ability to multi-task, time manage, precise verbal and written communication skills and a working knowledge of all major investor and agency guidelines.

Duties and Responsibilities:

• Review income, credit, assets and property information against investor guidelines to ensure eligibility for the desired loan program.
• Review loan approval and gather/review all outstanding loan conditions.
• Prioritize and monitor daily workflow to ensure all loans meet contractual contingency and closing deadlines with pro‑active communication to referral partners and clients in accordance with company's timeline expectations.
• Work additional hours as needed.
• Assume responsibility and ownership of the loans in your personal pipeline.
• Stay current on all investor guidelines and program changes.

Basic Qualifications:

• FHA/VA experience strongly preferred.
• Current knowledge of federal and state disclosure guidelines.
• Proficiency with MS Word, MS Excel, Adobe, Desktop Underwriter and Loan Prospector.
• Ice/Encompass LOS experience is a plus.
• Demonstrate high volume productivity.
• Must be detail oriented, organized and work efficiently under pressure.
• Must be a team player and work well with both Sales and Operations Staff providing utmost levels of customer service and an open line of communication.
• Excellent verbal and written communication skills with a strong desire to help build relationships with Realtors and Borrowers.
• Ability to problem solve and think outside the box to help move a transaction through the loan process.
• Ability to multi‑task effectively and work independently.
• Positive attitude and self‑motivation are critical.
• Minimum of 3 years experience required.

Please Note:

This is a full-time, in-office position.