Senior Loan Operations Lead: Team Growth & Excellence

MRISpokane; Sacramento (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Generous paid time off

Employee stock purchase opportunities

Professional development

Job summary

MRISpokane is seeking a Loan Operations Assistant Manager to oversee daily loan servicing across commercial, consumer, and mortgage portfolios. You will lead a hands-on team, drive process improvements, and ensure accurate, compliant operations.

The role requires extensive loan operations experience, supervisory background, and a strong understanding of banking regulations. This position offers growth within a community banking environment and a clear path to leadership.

Qualifications

• Minimum of 8 years of experience in bank or credit union loan operations.
• At least 3 years of supervisory or management experience.
• Strong knowledge of loan servicing functions (boarding, payments, payoffs, escrow, reconciliations).
• Experience with commercial, consumer, and mortgage loan products.
• Ability to lead employees, manage workflows, and resolve operational issues.
• Understanding of banking regulations, controls, and compliance requirements.
• Bachelor's degree in Business, Finance, Accounting, or related field, or equivalent experience.

Responsibilities

• Lead, coach, and develop the Loan Operations team, including training and performance management.
• Oversee daily loan servicing activities across portfolios.
• Support servicing activities for commercial, consumer, and mortgage loans.
• Provide guidance on complex operational matters (non-accrual loans, charge-offs, OREO).
• Monitor workflows, service standards, and internal controls for accuracy and regulatory compliance.
• Identify opportunities to improve processes, procedures, and systems.
• Partner with IT and vendors on system enhancements and issue resolution.
• Support internal audits, regulatory examinations, reporting, and documentation.

Skills

Leadership

Loan operations expertise

Supervisory/management

Regulatory compliance

Process improvement

Education

Bachelor's degree in Business, Finance, or Accounting

Job description

MRISpokane is seeking a Loan Operations Assistant Manager to oversee daily loan servicing across commercial, consumer, and mortgage portfolios. You will lead a hands-on team, drive process improvements, and ensure accurate, compliant operations.

The role requires extensive loan operations experience, supervisory background, and a strong understanding of banking regulations. This position offers growth within a community banking environment and a clear path to leadership.