Senior Living Scheduler & Care Coordinator

Encore Senior Living; Centerville (OH); On-site; USD 32,000 - 34,000; Full time

Job summary

Encore Senior Living's Courtyard at Centerville in Centerville, OH, seeks a Scheduler / Resident Care Coordinator to manage caregiver staffing in Assisted Living and Memory Care, coordinate resident service plans, and support nursing leadership.

You will create schedules, monitor overtime, train new caregivers, and act as a liaison among families, caregivers, and management to ensure high-quality, compliant care.

Qualifications

• High School diploma or equivalent.
• Minimum of 2-3 years of experience in senior living, assisted living and memory care.
• Prior supervisory experience required.
• Knowledge of caregiving practices and resident service planning is a plus.

Responsibilities

• Create and maintain staff schedules for caregivers in Assisted Living and Memory Care.
• Ensure adequate staffing levels to meet resident care needs and regulatory requirements.
• Coordinate shift coverage for call-offs, PTO, and open shifts.
• Monitor overtime and staffing budget in collaboration with leadership.
• Maintain accurate scheduling records and communicate schedule updates to staff.
• Be on-call for staffing concerns M-F after 5p. On-call weekend rotation with Memory Care Director.
• Supervise caregiving staff/issue corrective actions when necessary.
• Train new caregivers for two initial shifts (one in AL and one in MC).
• Assist with coordinating care services for residents based on individual service plans.
• Communicate resident care needs and changes to caregivers and appropriate departments.
• Support implementation and updates of resident service plans.
• Monitor care delivery to ensure services are provided as scheduled.
• Assist with resident move-in and care coordination.
• Serve as a liaison between caregivers, nursing staff, families, and management.
• Communicate staffing changes, care needs, and operational updates to team members.
• Participate in care plan meetings and interdisciplinary team discussions when appropriate.
• Support department leadership with administrative and operational tasks.
• Maintain accurate documentation related to staffing schedules and resident care coordination.
• Ensure compliance with state regulations and community policies.
• Assist with audits, surveys, and quality assurance activities.

Skills

Staff scheduling

Supervisory experience

Leadership

Communication

Time management

Education

High School diploma

Job description

Encore Senior Living's Courtyard at Centerville in Centerville, OH, seeks a Scheduler / Resident Care Coordinator to manage caregiver staffing in Assisted Living and Memory Care, coordinate resident service plans, and support nursing leadership.

You will create schedules, monitor overtime, train new caregivers, and act as a liaison among families, caregivers, and management to ensure high-quality, compliant care.