Senior Living Sales Counselor - Create Move-In Experiences

Westminster Place; Evanston (IL); On-site; USD 57,000 - 71,000; Full time

Benefits offered by this job

Health & Wellness benefits

403(b) with match

Commuter benefits

Life insurance

Disability coverage

Employee Assistance Program (EAP)

Tuition reimbursement

Job summary

Westminster Place in Evanston, IL seeks a Sales Counselor to engage prospective residents by telephone, present the community, and schedule tours and move‑ins. The role partners with the Sales & Marketing team to meet or exceed goals, while delivering personalized care and a wellness‑oriented living experience.

The position offers a competitive salary and a sales bonus structure, with comprehensive benefits and on‑site work in a mission‑driven community dedicated to independence, joy, and

Qualifications

• Bachelor’s degree with focus in marketing, communications or related field of study preferred.
• Five or more years of sales experience. Experience in senior’s housing a plus
• Expansion experience preferred
• Must possess excellent verbal and written communication skills.
• Must be organized and goal oriented.
• Patience and a genuine desire to problem solve a plus.

Responsibilities

• The primary function of this position is to contact via telephone, potential residents identified in the existing lead bank to generate appointments.
• Set initial and subsequent appointments with potential residents
• Make persuasive presentations that encourage prospective residents to make the decision to move to the community.
• Work with sales and marketing staff to exceed quotas and meet or exceed Goals (see Incentives and Goals).
• Respond in a timely and effective way to all inquiries for information, tours and residency.
• Collect medical forms and review prospects with Director for appropriate placement.
• Schedule appointments for evaluations.
• Collect financial information and work with Director of Sales to complete the Finaid financial screening tool.
• Work with the Director to assist qualified applicants with contract signing
• Collect necessary pre-residency paperwork from prospective residents to facilitate closing and move‑in.
• Set closing dates with Director and Campus Facilities Management
• Assist future residents with the transition to the community as necessary
• Maintain database with regard to basic information as well as ongoing communications with prospects
• Report all sales and marketing activities on a daily, weekly and monthly basis
• Other duties assigned

Skills

Sales experience

Excellent communication

Organized

Patient

Education

Bachelor’s degree in Marketing/Communications or related field

Job description

Westminster Place in Evanston, IL seeks a Sales Counselor to engage prospective residents by telephone, present the community, and schedule tours and move‑ins. The role partners with the Sales & Marketing team to meet or exceed goals, while delivering personalized care and a wellness‑oriented living experience.

The position offers a competitive salary and a sales bonus structure, with comprehensive benefits and on‑site work in a mission‑driven community dedicated to independence, joy, and