Sales Counselor

Presbyterian Living; Evanston (IL); On-site; USD 57,000 - 71,000; Full time

Benefits offered by this job

Health & Wellness

403(b) with match

PTO rollover/sellback

Commuter benefits

Tuition reimbursement

Scholarships

Job summary

Presbyterian Living is seeking a Sales Counselor for Westminster Place in Evanston, IL. The role focuses on contacting leads, setting tours, and guiding prospective residents through the decision process to join our community.

The position offers a base salary range with annual bonuses, on-site work, and a benefits package. A bachelor’s degree in marketing or communications and multiple years of sales experience, preferably in senior housing, are preferred.

Qualifications

• Bachelor's degree in marketing, communications or related field preferred.
• Five or more years of sales experience, preferably in senior housing.
• Expansion experience preferred.
• Excellent verbal and written communication skills.
• Must be organized and goal oriented.
• Patience and problem-solving skills appreciated.

Responsibilities

• Contact via telephone with potential residents to generate appointments.
• Set initial and follow-up appointments with prospects.
• Deliver persuasive presentations to encourage moves to the community.
• Work with sales/marketing to exceed quotas and goals.
• Respond promptly to inquiries for information, tours and residency.

Skills

Sales experience

Verbal communication

Written communication

Organization

Patience

Education

Bachelor's degree in marketing or communications

Job description

$56,980 - 71,377.63 Annually (Based on years of experience) , plus eligibile for a sales bonus structure in addition to base pay!

Westminster Place | Full Time | Sales & Marketing Department | 8am-4am | On-site

Are you looking for a team where you can bring your passion, strengths, and best self as a Sales Counselor?

At Westminster Place, you’ll join a mission-driven community where employees work together to deliver a truly personalized experience for our residents. Our team values collaboration, compassion, and shared expertise, and we’re searching for individuals who lead with heart and help create a positive, uplifting environment.

If you’re someone who enjoys making a difference, building meaningful connections, and contributing to a workplace centered on wellness, independence, joy, and security, you’ll feel right at home here.

Why YOU Will Love Working With Us

Comprehensive Benefits That Care For You

• Health & Wellness: Medical, dental, vision, Wellhub, and onsite fitness
• Financial Security: PTO rollover/sellback, 403(b) with match, commuter benefits, financial counseling
• Peace of Mind: Life insurance, disability coverage, EAP support
• Growth & Development: Tuition reimbursement, scholarships, mentorship, and career pathways
• Community & Connection: Engagement events and 24/7 chaplain counseling for emotional/spiritual support

Key Responsibilities

• The primary function of this position is to contact via telephone, potential residents identified in the existing lead bank to generate appointments.
• Set initial and subsequent appointments with potential residents
• Make persuasive presentations that encourage prospective residents to make the decision to move to the community.
• Work with sales and marketing staff to exceed quotas and meet or exceed Goals (see Incentives and Goals).
• Respond in a timely and effective way to all inquiries for information, tours and residency.
• Collect medical forms and review prospects with Director for appropriate placement.
• Schedule appointments for evaluations.
• Collect financial information and work with Director of Sales to complete the Finaid financial screening tool.
• Work with the Director to assist qualified applicants with contract signing
• Collect necessary pre-residency paperwork from prospective residents to facilitate closing and move-in.
• Set closing dates with Director and Campus Facilities Management
• Assist future residents with the transition to the community as necessary
• Maintain database with regard to basic information as well as ongoing communications with prospects
• Report all sales and marketing activities on a daily, weekly and monthly basis
• Other duties assigned

Qualifications & Skills

• Bachelor's degree with focus in marketing, communications or related field of study preferred.
• Five or more years of sales experience. Experience in senior's housing a plus
• Expansion experience preferred
• Must possess excellent verbal and written communication skills.
• Must be organized and goal oriented.
• Patience and a genuine desire to problem solve a plus.

About Presbyterian Living

Presbyterian Living is an independent, not-for-profit senior living organization offering a full continuum of care—including independent living, assisted living, skilled nursing, and memory care. Since 1904, we've welcomed people from all backgrounds across our communities in Evanston (Westminster Place & Ten Twenty Grove), Lake Forest (Lake Forest Place), and Arlington Heights (The Moorings).

What sets us apart is our commitment to people - residents, families, and employees alike. We're a compassionate, mission-driven organization where team members feel supported, valued, and inspired to make a meaningful difference each day.

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