Sales Counselor

Westminster Place; Evanston (IL); On-site; USD 57,000 - 71,000; Full time

Benefits offered by this job

Health & Wellness benefits

403(b) with match

Commuter benefits

Life insurance

Disability coverage

Employee Assistance Program (EAP)

Tuition reimbursement

Job summary

Westminster Place in Evanston, IL seeks a Sales Counselor to engage prospective residents by telephone, present the community, and schedule tours and move‑ins. The role partners with the Sales & Marketing team to meet or exceed goals, while delivering personalized care and a wellness‑oriented living experience.

The position offers a competitive salary and a sales bonus structure, with comprehensive benefits and on‑site work in a mission‑driven community dedicated to independence, joy, and

Qualifications

• Bachelor’s degree with focus in marketing, communications or related field of study preferred.
• Five or more years of sales experience. Experience in senior’s housing a plus
• Expansion experience preferred
• Must possess excellent verbal and written communication skills.
• Must be organized and goal oriented.
• Patience and a genuine desire to problem solve a plus.

Responsibilities

• The primary function of this position is to contact via telephone, potential residents identified in the existing lead bank to generate appointments.
• Set initial and subsequent appointments with potential residents
• Make persuasive presentations that encourage prospective residents to make the decision to move to the community.
• Work with sales and marketing staff to exceed quotas and meet or exceed Goals (see Incentives and Goals).
• Respond in a timely and effective way to all inquiries for information, tours and residency.
• Collect medical forms and review prospects with Director for appropriate placement.
• Schedule appointments for evaluations.
• Collect financial information and work with Director of Sales to complete the Finaid financial screening tool.
• Work with the Director to assist qualified applicants with contract signing
• Collect necessary pre-residency paperwork from prospective residents to facilitate closing and move‑in.
• Set closing dates with Director and Campus Facilities Management
• Assist future residents with the transition to the community as necessary
• Maintain database with regard to basic information as well as ongoing communications with prospects
• Report all sales and marketing activities on a daily, weekly and monthly basis
• Other duties assigned

Skills

Sales experience

Excellent communication

Organized

Patient

Education

Bachelor’s degree in Marketing/Communications or related field

Job description

Job Description

$56,980 - 71,377.63 Annually (Based on years of experience) , plus eligibile for a sales bonus structure in addition to base pay!

Westminster Place | Full Time | Sales & Marketing Department | 8am-4am| On-site

Are you looking for a team where you can bring your passion, strengths, and best self as a Sales Counselor ?

At Westminster Place, you’ll join a mission‑driven community where employees work together to deliver a truly personalized experience for our residents. Our team values collaboration, compassion, and shared expertise, and we’re searching for individuals who lead with heart and help create a positive, uplifting environment.

If you’re someone who enjoys making a difference, building meaningful connections, and contributing to a workplace centered on wellness, independence, joy, and security, you’ll feel right at home here.

Why YOU Will Love Working With Us

Comprehensive Benefits That Care For You

• Health & Wellness: Medical, dental, vision, Wellhub, and onsite fitness
• Financial Security: PTO rollover/sellback, 403(b) with match, commuter benefits, financial counseling
• Peace of Mind: Life insurance, disability coverage, EAP support
• Growth & Development: Tuition reimbursement, scholarships, mentorship, and career pathways
• Community & Connection: Engagement events and 24/7 chaplain counseling for emotional/spiritual support

Key Responsibilities

• The primary function of this position is to contact via telephone, potential residents identified in the existing lead bank to generate appointments.
• Set initial and subsequent appointments with potential residents
• Make persuasive presentations that encourage prospective residents to make the decision to move to the community.
• Work with sales and marketing staff to exceed quotas and meet or exceed Goals (see Incentives and Goals).
• Respond in a timely and effective way to all inquiries for information, tours and residency.
• Collect medical forms and review prospects with Director for appropriate placement.
• Schedule appointments for evaluations.
• Collect financial information and work with Director of Sales to complete the Finaid financial screening tool.
• Work with the Director to assist qualified applicants with contract signing
• Collect necessary pre-residency paperwork from prospective residents to facilitate closing and move‑in.
• Set closing dates with Director and Campus Facilities Management
• Assist future residents with the transition to the community as necessary
• Maintain database with regard to basic information as well as ongoing communications with prospects
• Report all sales and marketing activities on a daily, weekly and monthly basis
• Other duties assigned

Qualifications & Skills

• Bachelor’s degree with focus in marketing, communications or related field of study preferred.
• Five or more years of sales experience. Experience in senior’s housing a plus
• Expansion experience preferred
• Must possess excellent verbal and written communication skills.
• Must be organized and goal oriented.
• Patience and a genuine desire to problem solve a plus.

About Presbyterian Living

Presbyterian Living is an independent, not‑for‑profit senior living organization offering a full continuum of care—including independent living, assisted living, skilled nursing, and memory care. Since 1904, we’ve welcomed people from all backgrounds across our communities in Evanston (Westminster Place & Ten Twenty Grove), Lake Forest (Lake Forest Place), and Arlington Heights (The Moorings).

What sets us apart is our commitment to people - residents, families, and employees alike. We’re a compassionate, mission‑driven organization where team members feel supported, valued, and inspired to make a meaningful difference each day.