Senior Living Sales Counselor

Tharp Consulting; Pittsburgh (Allegheny County); On-site; USD 50,000 - 70,000; Full time

Job summary

Tharp Consulting helps older adults and families find the right senior living options. You will build trusted relationships, assess individual needs, and provide clear, compassionate guidance on independent living, assisted living, memory care, and skilled nursing.

In this consultative sales role, you will generate, manage, and follow up on leads, conduct community tours and presentations, and collaborate with teams to ensure smooth transitions while maintaining accurate CRM records and

Qualifications

• Consultative sales experience focused on resident and family needs
• Strong communication, empathy, and relationship-building skills
• Excellent organization and attention to detail
• Comfort working with CRM systems and maintaining accurate documentation
• Resident-first mindset grounded in compassion, respect, and trust

Responsibilities

• Generate, manage, and follow up on leads
• Conduct community tours, presentations, and consultative conversations
• Partner with community teams to help ensure a smooth transition
• Maintain accurate, up-to-date CRM records
• Communicate value and care options with professionalism and integrity

Skills

Consultative sales

Communication skills

Empathy

Relationship-building

CRM experience

Tools

CRM software

Job description

supports older adults and families in finding the right senior living and care options. You will build trusted relationships, assess individual needs, and provide clear, compassionate guidance on independent living, assisted living, memory care, and skilled nursing.

Key Responsibilities

• Generate, manage, and follow up on leads
• Conduct community tours, presentations, and consultative conversations
• Partner with community teams to help ensure a smooth transition
• Maintain accurate, up-to-date CRM records
• Communicate value and care options with professionalism and integrity

Qualifications & Skills

• Consultative sales experience focused on resident and family needs
• Strong communication, empathy, and relationship-building skills
• Excellent organization and attention to detail
• Comfort working with CRM systems and maintaining accurate documentation
• Resident-first mindset grounded in compassion, respect, and trust