Senior Living Sales and Tours Coordinator

Senior Resource Group; Atlanta (GA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Paid training

PTO

401(k) with company match

Discounted meals

Referral bonuses

Job summary

The Piedmont at Buckhead, operated by Senior Resource Group, is seeking a Sales Coordinator. This full-time on-site role supports the sales team and move-ins, focusing on CRM follow-up, tours, and coordinating events to showcase the community’s value.

You will drive lead responses, schedule tours, and collaborate with the team to deliver an exceptional sales experience for prospects and residents alike.

Qualifications

• Excellent verbal, problem-solving, and written communication skills.
• Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail.
• Comfortable with ambiguity; can extract relevant components from complex situations to connect the dots, make sound decisions, and work with minimal direction.
• Understand the sales function and assigned community and make recommendations as business needs evolve.
• Excellent time management skills with a proven ability to meet deadlines and maintain consistent and regular attendance.
• Proficient with Microsoft Office, customer relationship management (CRM) software, and other business-related software.

Responsibilities

• Lead Generation & Follow-Up.
• Respond to all inbound inquiries (phone, email, web) within two hours to maximize speed-to-lead when the Sales Director is unavailable.
• Utilize the One Day platform to send at least three personalized videos weekly to prospects.
• Schedule in-person community tours for the Sales Director. Conduct tours when Sales Director is unavailable.
• Assist in personalized "One Extra" that reflects the prospect's interests and showcases our unique value within senior living.
• Help organize and execute all community sales events.
• Submit all catering worksheets to Dining Services Director at least two weeks before event. Participate in each event and conduct tours as needed and directed by Sales Director.
• Participate in the setup and take-down of events.
• CRM Expectations: Use the CRM to follow-up with leads in database with goal of scheduling new and repeat tours at the community.
• Follow-up with existing leads in CRM and reach out immediately to all leads that inquire through CRM or directly to the community. Schedule.

Skills

Communication skills

Customer service

Time management

Problem-solving

Interpersonal skills

Education

High School Diploma or GED

Tools

CRM software

Microsoft Office

Job description

The Piedmont at Buckhead, operated by Senior Resource Group, is seeking a Sales Coordinator. This full-time on-site role supports the sales team and move-ins, focusing on CRM follow-up, tours, and coordinating events to showcase the community’s value.

You will drive lead responses, schedule tours, and collaborate with the team to deliver an exceptional sales experience for prospects and residents alike.