Senior Living Resident Services Supervisor

Christian Care / Fellowship Square; Mesa (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Free lunch provided during lunch shift

Daily pay option

Medical, dental, and vision insurance

PTO and sick leave

403b company matched retirement plan

Career growth opportunities

Life insurance payout and optional add

Employee assistance program

Job summary

Fellowship Square Christian Care is seeking a Resident Services Coordinator to oversee caregiving for Independent Living residents. You will supervise caregivers, manage schedules, ensure compliance, and act as a liaison among residents, families, staff, and leadership to promote safety and dignity.

The role requires at least two years of supervisory experience in senior living, strong interpersonal skills, and proficiency with Outlook, Word, and Excel.

Qualifications

• Minimum of two years of supervisory or managerial experience.
• Minimum of two years of experience in Assisted Living, Independent Living, Memory Care, or similar senior living setting.
• Strong interpersonal skills with the ability to communicate effectively with older adults, families, and staff.
• Current CPR and First Aid certification required (or ability to obtain upon hire).

Responsibilities

• Coordinate and supervise caregiving services for Independent Living residents.
• Develop and manage daily caregiver work assignments and prepare posted schedules at least two (2) weeks in advance.
• Prepare, review, and approve caregiver timesheets, PTO/PSL requests, and overtime.
• Communicate and elevate resident concerns, reports of abuse or neglect, medication errors, and incident reports to the Executive Director in a timely manner.
• Read, understand, and discuss individual resident service plans and coordinate services on both scheduled and on‑call basis.
• Observe, document, and report changes in resident abilities and service needs.
• Maintain effective communication with residents, families, and staff, including speaking before small groups as needed.
• Assist other departments to maintain a safe working environment and report safety hazards.

Skills

Interpersonal skills

Supervisory leadership

Communication with older adults

Reading & following procedures

Tools

Outlook

Word

Excel

Job description

Fellowship Square Christian Care is seeking a Resident Services Coordinator to oversee caregiving for Independent Living residents. You will supervise caregivers, manage schedules, ensure compliance, and act as a liaison among residents, families, staff, and leadership to promote safety and dignity.

The role requires at least two years of supervisory experience in senior living, strong interpersonal skills, and proficiency with Outlook, Word, and Excel.