Resident Services Coordinator

Healthcare Nursing Center; Central Point (OR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Employee Assistance Program

401(k)

Life Insurance

Paid Time Off

Job summary

Healthcare Nursing Center in Central Point, Oregon seeks a Resident Services Coordinator/Manager to supervise caregivers, medication technicians, and support staff while coordinating resident care and services. This full-time role leads daily staff huddles, develops individualized care plans with healthcare professionals, and ensures policy adherence and regulatory compliance.

Ideal candidates have strong leadership, communication, and organizational skills, plus experience in assisted living or

Qualifications

• Supervise and mentor frontline staff.
• Coordinate resident care plans with healthcare professionals.
• Lead training and competency validations.
• Ensure adherence to policies and regulatory requirements.

Responsibilities

• Supervise caregivers and medication technicians with quality care.
• Coordinate individualized care plans with professionals.
• Lead daily staff huddles and communications.
• Maintain training records and track staff performance.

Skills

Staff supervision

Leadership

Communication

Time management

Problem-solving

Staff training

Medication management

Regulatory compliance

Education

High school diploma or equivalent

Job description

As a Resident Services Coordinator/Manager, you will play a vital role in ensuring the highest level of care and support for our residents. In this full-time position, you will be responsible for supervising and training caregivers, medication technicians, and other support staff, while also coordinating resident care and services.

Key Responsibilities

• Staff Supervision & Training: Supervise caregivers and medication technicians, ensuring quality care and adherence to policies. Conduct new employee orientations, complete skills checklists, and maintain ongoing competency validations.
• Resident Care & Service Coordination: Coordinate with healthcare professionals to develop and implement individualized care plans, ensuring the highest level of care and support for our residents.
• Lead daily staff huddles and communicate updates effectively.
• Complete administrative tasks, including tracking staff compliance, maintaining training records, and monitoring staff performance.

Qualifications & Skills

• High school diploma or equivalent
• Demonstrated ability to supervise and mentor frontline staff
• Strong organizational, problem-solving, and time-management skills
• Excellent verbal and written communication skills
• Ability to remain calm and professional in fast-paced, high-pressure environments
• 2+ years of experience in assisted living, memory care, or long-term care preferred
• Experience in medication management and familiarity with state regulations
• Prior experience conducting staff training and coaching

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Life Insurance
• Paid Time Off