Senior Living Resident Care Leader

Castle Senior Living, Inc; New Berlin (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid holidays

Paid Time Off Plans*

ICHRA insurance options*

401(k) with employer match*

Employee discount programs

Employee recognition and appreciation^

Career growth and advancement opportun

Supportive and collaborativeLeadership

Job summary

Castle Senior Living, Inc. is seeking a compassionate Resident Care Coordinator / House Manager for Grand Hills Castle in New Berlin, WI.

This role leads care coordination, staffing, scheduling, family communications, and daily operations to deliver exceptional resident experiences. The ideal candidate has senior living or healthcare leadership experience, strong communication skills, and a commitment to resident-focused service for families and caregivers.

Qualifications

• Experience in assisted living or related senior-care settings.
• Proven leadership, supervisory, and staffing planning abilities.
• Strong communication and interpersonal skills.
• Excellent organization and multitasking capabilities.
• Knowledge of Wisconsin assisted living regulations.
• Experience with resident assessments and care planning.
• Proficiency with scheduling and timekeeping systems.

Responsibilities

• Coordinate resident care services to meet resident needs.
• Assist with resident assessments, service plans, and care updates.
• Create and manage staff schedules ensuring adequate coverage.
• Monitor staffing levels and address scheduling gaps and call-ins.
• Recruit, interview, onboarding, training, and retention of caregiving staff.
• Provide leadership and daily support to caregivers and medication aides.
• Ensure compliance with state regulations and community procedures.
• Collaborate with healthcare providers, pharmacies, hospice agencies, and partners.
• Assist with resident admissions, move-ins, assessments, and transitions.
• Maintain accurate documentation and reporting.

Skills

Assisted living experience

Leadership experience

Communication skills

Organizational skills

Fast-paced environment

Wisconsin regulations

Resident assessments

Scheduling systems

Compassionate approach

Resident experience commitment

Job description

Castle Senior Living, Inc. is seeking a compassionate Resident Care Coordinator / House Manager for Grand Hills Castle in New Berlin, WI.

This role leads care coordination, staffing, scheduling, family communications, and daily operations to deliver exceptional resident experiences. The ideal candidate has senior living or healthcare leadership experience, strong communication skills, and a commitment to resident-focused service for families and caregivers.