Senior Living Office Manager — Employee-Owned

Wallick; Columbus (OH); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Gym membership reimbursement

Paid parental leave

401K

Employee ownership

Job summary

Wallick Senior Living is seeking a Business Office Manager to oversee administrative and financial operations at Oakleaf Village Columbus. You will manage resident agreements, coordinate move-ins and move-outs, and maintain accurate billing and filings for the community.

You will supervise front office staff, coordinate accounts payable, and collaborate with the Executive Director on business office operations.

Qualifications

• Associates degree or higher in business or finance, or equivalent experience.
• Minimum of 2 years in a business office role within senior living or skilled nursing.
• Familiarity with HIPAA and resident privacy compliance in financial recordkeeping.
• Ability to read, analyze and interpret financial reports and understand basic accounting (debits/credits).
• Technically proficient with Microsoft Office suite and accounting systems; Yardi experience highly desirable.

Responsibilities

• Manage the full resident lifecycle from an administrative standpoint, including resident agreements and move-in/out processes.
• Process Community billing and send monthly statements; oversee all billing, payments, and collections; support Medicaid claims.
• Serve as the primary liaison for residents and families on administrative and billing inquiries.

Skills

Customer service

Organization & multitasking

Communication skills

Decision making

Collaboration

Education

Associates degree or higher in business/finance

Tools

Yardi

Microsoft Office

Excel

MS Teams

Job description

Wallick Senior Living is seeking a Business Office Manager to oversee administrative and financial operations at Oakleaf Village Columbus. You will manage resident agreements, coordinate move-ins and move-outs, and maintain accurate billing and filings for the community.

You will supervise front office staff, coordinate accounts payable, and collaborate with the Executive Director on business office operations.