Senior Living HR & Office Manager

Stonebridge Florissant; Florissant (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Vacation & PTO

Health benefits

Competitive compensation

Bonus opportunities

Tuition reimbursement

Job summary

StoneBridge Florissant is seeking a Business Office Manager to support communities and the Human Resources functions, ensuring confidentiality and calm performance under deadlines. This role focuses on HR knowledge, clerical expertise, policy administration, benefits, leaves, and employee relations across all communities.

The position requires experience in clerical/HR roles, strong decision-making, and tactful communication with staff and residents, with a commitment to high-quality care and

Qualifications

• Must have previous experience in a clerical position, human resources, or Office Manager Role.
• Must possess the ability to make independent decisions.
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, and the public.
• Must be knowledgeable of administrative practices, procedures, and guidelines.

Responsibilities

• Supports and fosters an employee-oriented organizational culture that emphasizes quality, continuous improvement, and high performance in a kind and compassionate manner.
• Assist with the development and implementation of New Employee Orientation with community leader input and partnering with community ambassadors.
• Participate and contribute to community and company committees and focus groups (areas of opportunity, efficiencies, party planning, etc.).
• Builds relationships and offers assistance to employees through frequent interactions.
• Explains benefits options, conducts stay and exit interviews when appropriate and assists with employee relationship issues.
• Encourage open communication between all team members, allowing the team to bring forward ideas on how they can collectively deliver more effective service.
• Maintains working knowledge of employment law (state and federal).
• Facilitates Leaves of Absence (FMLA, Medical, and Personal) for employees across all communities working with support staff at each community.
• Working knowledge of ADA, COBRA, HIPAA, FMLA, ADEA, and Title VII.
• Working knowledge of all benefits per level/tier.
• Assists in investigations regarding employee relation issues such as employee complaints, harassment allegations, ethics complaints, and EEOC complaints.
• Responds to unemployment claims and assists with workers’ compensation process when necessary.
• Administers various human resources plans and procedures for employees. Assists in development of and implementation of employee policies and procedures; maintains updates to Employee Handbook.
• Assist with staffing needs (i.e.,
• Job Fairs, college visits, community events, screening, interviewing, etc.).
• Capable of identifying and assisting with change within the team with positive buy in and outcomes from the communities.
• Provides guidance and interpretation of HR policies and procedures.

Skills

HR knowledge

Office management

Clerical experience

Independent decision making

Interpersonal communication

Job description

StoneBridge Florissant is seeking a Business Office Manager to support communities and the Human Resources functions, ensuring confidentiality and calm performance under deadlines. This role focuses on HR knowledge, clerical expertise, policy administration, benefits, leaves, and employee relations across all communities.

The position requires experience in clerical/HR roles, strong decision-making, and tactful communication with staff and residents, with a commitment to high-quality care and