Business Office Manager/Human Resources

Stonebridge Florissant; Florissant (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Vacation & PTO

Health benefits

Competitive compensation

Bonus opportunities

Tuition reimbursement

Job summary

StoneBridge Florissant is seeking a Business Office Manager to support communities and the Human Resources functions, ensuring confidentiality and calm performance under deadlines. This role focuses on HR knowledge, clerical expertise, policy administration, benefits, leaves, and employee relations across all communities.

The position requires experience in clerical/HR roles, strong decision-making, and tactful communication with staff and residents, with a commitment to high-quality care and

Qualifications

• Must have previous experience in a clerical position, human resources, or Office Manager Role.
• Must possess the ability to make independent decisions.
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, and the public.
• Must be knowledgeable of administrative practices, procedures, and guidelines.

Responsibilities

• Supports and fosters an employee-oriented organizational culture that emphasizes quality, continuous improvement, and high performance in a kind and compassionate manner.
• Assist with the development and implementation of New Employee Orientation with community leader input and partnering with community ambassadors.
• Participate and contribute to community and company committees and focus groups (areas of opportunity, efficiencies, party planning, etc.).
• Builds relationships and offers assistance to employees through frequent interactions.
• Explains benefits options, conducts stay and exit interviews when appropriate and assists with employee relationship issues.
• Encourage open communication between all team members, allowing the team to bring forward ideas on how they can collectively deliver more effective service.
• Maintains working knowledge of employment law (state and federal).
• Facilitates Leaves of Absence (FMLA, Medical, and Personal) for employees across all communities working with support staff at each community.
• Working knowledge of ADA, COBRA, HIPAA, FMLA, ADEA, and Title VII.
• Working knowledge of all benefits per level/tier.
• Assists in investigations regarding employee relation issues such as employee complaints, harassment allegations, ethics complaints, and EEOC complaints.
• Responds to unemployment claims and assists with workers’ compensation process when necessary.
• Administers various human resources plans and procedures for employees. Assists in development of and implementation of employee policies and procedures; maintains updates to Employee Handbook.
• Assist with staffing needs (i.e.,
• Job Fairs, college visits, community events, screening, interviewing, etc.).
• Capable of identifying and assisting with change within the team with positive buy in and outcomes from the communities.
• Provides guidance and interpretation of HR policies and procedures.

Skills

HR knowledge

Office management

Clerical experience

Independent decision making

Interpersonal communication

Job description

Description

THIS POSITION IS LOCATED IN FLORISSANT, MO

The Business Office Manager’s focus is to provide support to communities and the functions of a Human Resources Department. To be successful in this position, candidates must have a working knowledge of Human Resources, an exceptional level of confidentiality, work calmly under pressure, and ability to be flexible in an ever-changing environment with multiple deadlines.

What Makes StoneBridge Unique?

At StoneBridge Senior Living, being a caregiver is more than our business. We consider it our privilege, and we are dedicated to both the individual needs of our residents and to each other.

Here we are more than caregivers. We are family. Each StoneBridge community becomes a close, welcoming group in which employees help each other develop skills related to their senior care careers knowing we can do more together than we could ever do alone. Employees are encouraged to become the best version of themselves to help us provide the best possible care for our residents.

Benefits

We recognize and support our associates with benefits, PTO options, and employee recognition. Here, our support doesn’t clock out when you do.

Benefits You May Be Eligible For

• Vacation, sick time & paid time off
• Health benefits (medical, dental, vision, life & long-term disability)
• Competitive Compensation
• Bonus opportunities & recognition
• Tuition reimbursement

Responsibilities and Duties

• Supports and fosters an employee-oriented organizational culture that emphasizes quality, continuous improvement, and high performance in a kind and compassionate manner.
• Assist with the development and implementation of New Employee Orientation with community leader input and partnering with community ambassadors.
• Participate and contribute to community and company committees and focus groups (areas of opportunity, efficiencies, party planning, etc.).
• Builds relationships and offers assistance to employees through frequent interactions.
• Explains benefits options, conducts stay and exit interviews when appropriate and assists with employee relationship issues.
• Encourage open communication between all team members, allowing the team to bring forward ideas on how they can collectively deliver more effective service.
• Maintains working knowledge of employment law (state and federal).
• Facilitates Leaves of Absence (FMLA, Medical, and Personal) for employees across all communities working with support staff at each community.
• Working knowledge of ADA, COBRA, HIPAA, FMLA, ADEA, and Title VII.
• Working knowledge of all benefits per level/tier.
• Assists in investigations regarding employee relation issues such as employee complaints, harassment allegations, ethics complaints, and EEOC complaints.
• Responds to unemployment claims and assists with workers’ compensation process when necessary.
• Administers various human resources plans and procedures for employees. Assists in development of and implementation of employee policies and procedures; maintains updates to Employee Handbook.
• Assist with staffing needs (i.e.,
• Job Fairs, college visits, community events, screening, interviewing, etc.).
• Capable of identifying and assisting with change within the team with positive buy in and outcomes from the communities.
• Provides guidance and interpretation of HR policies and procedures.

Requirements

Qualifications and Skills

• Must have previous experience in a clerical position, human resources, or Office Manager Role.
• Must possess the ability to make independent decisions.
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, and the public.
• Must be knowledgeable of administrative practices, procedures, and guidelines.

Join Our Caregiver Family!

For more than 50 years, our family has been dedicated to caring for others, and we invite you to reach out with any questions or comments.

We welcome the opportunity to meet you and make you a part of our family.

Together, we’re confident we can work together to provide a spectrum of high-quality care including Rehabilitation, Assisted Living, Memory Care and Skilled Nursing Care that enhances the lives of those in our communities.