Senior Living Hospitality Manager - Resident Experience

Cogir USA; Spokane (WA); Vor Ort; USD 55.000 - 85.000; Vollzeit

Benefits dieser Stelle

Competitive wages

Early access to paycheck

Health insurance

Paid vacation and holidays

401K with company match

Free meals at work

Employee assistance program

Referral program

Zusammenfassung

Cogir USA is seeking a Hospitality Manager for Spokane, WA to oversee reception, dining, and housekeeping while working with the Executive Director to ensure a welcoming environment for residents and their families. You will recruit and train staff, maintain service quality, and ensure safety standards are upheld.

The role emphasizes resident and family relations, operational leadership, and coordination with multiple teams to deliver exceptional service in a senior living setting.

Qualifikationen

• Minimum 2–3 years in retirement housing or hospitality, with leadership experience.
• Strong computer skills: Excel, Word, Outlook.
• Excellent interpersonal and communication abilities.

Aufgaben

• Act as on-site executive, guiding operations and serving as main contact.
• Lead concierge, housekeeping and dining staff; ensure training and morale.
• Oversee dining services and resident satisfaction; maintain safety and regulatory compliance.
• Support on-site sales activities and tours for prospective residents.
• Manage front desk operations and flexible role coverage.
• Ensure compliance with health regulations and Cogir standards.

Kenntnisse

Leadership

Customer service

Communication

Team player

Problem solving

Attention to detail

Flexible shifts

Ausbildung

High School Diploma or equivalent

Associate or Bachelor's degree preferred

Food Handler Card/Serve Safe

Tools

Excel

Word

Outlook

Jobbeschreibung

Cogir USA is seeking a Hospitality Manager for Spokane, WA to oversee reception, dining, and housekeeping while working with the Executive Director to ensure a welcoming environment for residents and their families. You will recruit and train staff, maintain service quality, and ensure safety standards are upheld.

The role emphasizes resident and family relations, operational leadership, and coordination with multiple teams to deliver exceptional service in a senior living setting.