Resident Concierge & Front Desk Specialist (Flexible)

Monarch Communities®; Bridgewater (MA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Flexible Schedule

On the job training

Free Parking

Job summary

Monarch Communities at Brandywine Senior Living seeks a courteous Concierge on an as-needed basis to support sales and marketing by providing community information and handling inquiries. The role involves answering calls, clerical support, and delivering a welcoming first impression to residents and guests.

The position pays $17–$18 per hour and includes flexible scheduling with on-site responsibilities in a senior living community.

Qualifications

• Strong interpersonal skills and capable of relating to a variety of people and personalities.
• Experience working with the senior population.
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications.

Responsibilities

• Answers and screens all incoming calls in a courteous and professional manner
• Receives and processes mail for the community
• Maintains and updates log of emergency phone numbers and resident emergency face sheets
• Monitors security alarms, resident emergency call system, and front door security
• Orders and maintains appropriate office supplies
• Assists the Business Operations Director in administrative tasks as assigned
• Participates in and attends all in-service training as scheduled
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
• Other duties as assigned

Skills

Interpersonal skills

Experience with seniors

Education

High school diploma

Tools

Microsoft Office

Job description

Monarch Communities at Brandywine Senior Living seeks a courteous Concierge on an as-needed basis to support sales and marketing by providing community information and handling inquiries. The role involves answering calls, clerical support, and delivering a welcoming first impression to residents and guests.

The position pays $17–$18 per hour and includes flexible scheduling with on-site responsibilities in a senior living community.