Senior Living Front Desk Concierge

Ciela Senior Living; Los Angeles (CA); On-site; USD 34,000 - 48,000; Full time

Job summary

A senior living community in Los Angeles is seeking a Front Desk Receptionist to maintain a welcoming front desk area. The ideal candidate will have a strong background in customer service and interpersonal communication, coupled with basic computer skills. Responsibilities include greeting residents and guests, handling telephone inquiries, and ensuring a pleasant first impression. This role requires attention to detail and the ability to work collaboratively with a team to uphold the community's service standards.

Qualifications

• Previous experience in a receptionist or customer service role.
• Experience in a senior living environment preferred.
• Must maintain current CPR/First Aid credentials.
• Must maintain Food Handlers credentials.

Responsibilities

• Maintain a neat and tidy reception area.
• Answer the telephone promptly and professionally.
• Greet and interact with residents and guests positively.
• Respond to emergency calls and alert team members.
• Assist with projects to support department directors.

Skills

Customer service skills

Interpersonal communication

Basic computer skills

Detail-oriented

Organizational skills

Ability to read and speak English

Tools

Microsoft Word

Microsoft Excel

Job description

A senior living community in Los Angeles is seeking a Front Desk Receptionist to maintain a welcoming front desk area. The ideal candidate will have a strong background in customer service and interpersonal communication, coupled with basic computer skills. Responsibilities include greeting residents and guests, handling telephone inquiries, and ensuring a pleasant first impression. This role requires attention to detail and the ability to work collaboratively with a team to uphold the community's service standards.