Senior Living Front Desk Concierge

StoryPoint Group; Columbus (OH); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Job summary

StoryPoint Group in Gahanna, OH is seeking a Receptionist to provide friendly, professional service to residents and visitors. You will answer calls, check in residents, greet guests, manage mail and packages, and coordinate with leasing and maintenance teams to ensure smooth operations.

The role offers full-time and PRN schedules, a pay rate of $14–$16 per hour, and a comprehensive benefits package. A high school diploma or equivalent and proficiency in MS Office are required.

Qualifications

• High School diploma; or one to three years related experience and/or training; or equivalent combination of education and experience.
• Excellent Microsoft Office skills

Responsibilities

• Answer all telephone calls and properly transfer calls to the appropriate department.
• Daily resident check in.
• Answering routine telephone inquiries.
• Greet all residents and guests in a courteous and professional manner.
• Distribute applications to prospective employees.
• Refer all prospective residents and families to the Leasing Team.
• Sort and deliver all mail, internal messages and packages to residents and staff.
• Knowledge of resident apartments, in-house facilities and local information.
• Reserve the private dining area for residents and guests.
• Collect work orders and information for the maintenance director.
• Know emergency call system and emergency procedure (fire, medical, and police).
• Perform all accountabilities in a timely and efficient manner following company policies and procedure.

Skills

Microsoft Office

Education

High School diploma or equivalent

Job description

StoryPoint Group in Gahanna, OH is seeking a Receptionist to provide friendly, professional service to residents and visitors. You will answer calls, check in residents, greet guests, manage mail and packages, and coordinate with leasing and maintenance teams to ensure smooth operations.

The role offers full-time and PRN schedules, a pay rate of $14–$16 per hour, and a comprehensive benefits package. A high school diploma or equivalent and proficiency in MS Office are required.