Resident Experience Coordinator

Independence Village; Columbus (OH); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Job summary

StoryPoint Gahanna Central is seeking a Receptionist to provide courteous service to residents and the public. You will handle front-desk tasks, greet guests, manage phone calls, and support leasing and maintenance teams at 775 E Johnstown Rd, Gahanna, OH 43230.

The role offers full-time and PRN shifts with a pay range of $14-$16 per hour. A high school diploma and proficiency in Microsoft Office are required, along with strong customer-service skills.

Qualifications

• High School diploma or 1–3 years related experience and/or training; or equivalent combination of education and experience.
• Excellent Microsoft Office skills.

Responsibilities

• Answer all telephone calls and properly transfer calls to the appropriate department.
• Daily resident check in.
• Answering routine telephone inquiries.
• Greet all residents and guests in a courteous and professional manner.
• Distribute applications to prospective employees.
• Refer all prospective residents and families to the Leasing Team.
• Sort and deliver all mail, internal messages and packages to residents and staff.
• Know emergency call system and emergency procedure (fire, medical, and police).
• Perform all accountabilities in a timely and efficient manner following company policies and procedure.
• Work independently in a professional atmosphere.

Skills

Microsoft Office

Education

High School diploma

Job description

StoryPoint Gahanna Central is seeking a Receptionist to provide courteous service to residents and the public. You will handle front-desk tasks, greet guests, manage phone calls, and support leasing and maintenance teams at 775 E Johnstown Rd, Gahanna, OH 43230.

The role offers full-time and PRN shifts with a pay range of $14-$16 per hour. A high school diploma and proficiency in Microsoft Office are required, along with strong customer-service skills.