Senior Living Finance & Operations Director

The Arbor Company; West Chester (Chester County); On-site; USD 70,000 - 90,000; Full time

Job summary

The Arbor Company, based in Atlanta, GA, seeks a seasoned Business Office Director for Arbor Terrace Willistown in the West Chester area. This role leads day-to-day financial, administrative, and HR functions, partnering with leaders to ensure accurate processes and an exceptional resident experience.

Ideal candidates have 3–5 years in business office/financial roles in senior living or related fields, with strong organizational and communication skills, and proficiency in MS Office and

Qualifications

• Associate or bachelor's degree in business, accounting, finance, HR, or a related field preferred.
• Three to five years of business office, financial management, accounting, or related experience is expected.
• Senior living, healthcare, hospitality, or service-based industry experience is strongly preferred.
• Experience with billing, accounts receivable, accounts payable, and payroll is required.
• Familiarity with monthly P&L statements, budgeting, and departmental spend-downs.
• Experience supporting HR functions including hiring, onboarding, training, and employee records.
• Strong organizational skills with attention to detail and follow-through.

Responsibilities

• Manage resident billing, accounts receivable, accounts payable, and related financial processes.
• Oversee payroll processes and ensure timely and accurate payroll administration.
• Support monthly financial reporting, including P&L review and departmental spend-downs.
• Maintain accurate financial, employee, and administrative records.
• Coordinate HR processes including hiring, onboarding, employee documentation, and compliance.
• Monitor completion of required employee training and ongoing compliance requirements.
• Partner with community leadership on staffing, scheduling, and employee-related processes.
• Assist residents and families with billing questions and account concerns with professionalism and compassion.
• Maintain confidentiality and ensure compliance with company policies and applicable regulations.

Skills

Organizational skills

Verbal and written communication

Attention to detail

Relationship-building

Microsoft Office

Payroll systems

Education

Associate or Bachelor's degree in business, accounting, finance, HR, or related field

Tools

Microsoft Office Suite

Payroll systems

Accounting software

Job description

The Arbor Company, based in Atlanta, GA, seeks a seasoned Business Office Director for Arbor Terrace Willistown in the West Chester area. This role leads day-to-day financial, administrative, and HR functions, partnering with leaders to ensure accurate processes and an exceptional resident experience.

Ideal candidates have 3–5 years in business office/financial roles in senior living or related fields, with strong organizational and communication skills, and proficiency in MS Office and