Senior Living Advisor — Compassionate Tours & Guidance

RoShay Services; Pittsburgh (Allegheny County); On-site; USD 22,000 - 33,000; Full time

Job summary

RoShay Services is seeking a Retirement Living Counselor to support older adults and their families in exploring senior living options. You will listen to needs, explain available services and living arrangements, and guide prospects through the decision process with care and clarity.

You will conduct meaningful conversations, provide information about community services and housing options, lead tours, maintain records, follow up, and collaborate with internal teams to ensure a welcoming,

Qualifications

• Strong communication and relationship-building abilities.
• Excellent organization and attention to detail.
• Compassionate approach to supporting seniors and families.
• Ability to collaborate effectively with community teams.

Responsibilities

• Conduct meaningful conversations to understand needs and preferences.
• Provide clear information about community services, amenities, and housing options.
• Lead tours and offer an informative, resident-first experience.
• Maintain accurate prospect/customer records.
• Perform thoughtful follow-up throughout the decision-making journey.
• Partner with internal teams to ensure a welcoming, consistent experience.

Skills

Communication

Relationship-building

Organization

Compassion

Job description

RoShay Services is seeking a Retirement Living Counselor to support older adults and their families in exploring senior living options. You will listen to needs, explain available services and living arrangements, and guide prospects through the decision process with care and clarity.

You will conduct meaningful conversations, provide information about community services and housing options, lead tours, maintain records, follow up, and collaborate with internal teams to ensure a welcoming,