Senior Living Concierge – Guest Experience Pro

Havenwood-of-Minnetonka-; Minnetonka (MN); On-site; USD 22,000 - 25,000; Part time

Job summary

Havenwood of Minnetonka is seeking a hospitality-focused Concierge to greet residents, guests, prospective employees, suppliers, and outside service providers in a warm, professional manner. You are the first face visitors see when coming to our community. Part-time schedule: weeknights 4:00-7:00pm, with every other weekend 8:30am-5:00pm.

Salary: $16-$18/hour. Responsibilities include phone coverage, handling deliveries, creating maintenance work orders, and supporting the Business Office

Qualifications

• High school diploma or GED required.
• Familiarity with Microsoft Office Suite.
• Excellent telephone communication skills.

Responsibilities

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers while ensuring objectives are met and service is provided.
• Accept delivery packages, log receipts, and notify residents of delivery.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager with projects and assignments.

Skills

Phone etiquette

Customer service

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Havenwood of Minnetonka is seeking a hospitality-focused Concierge to greet residents, guests, prospective employees, suppliers, and outside service providers in a warm, professional manner. You are the first face visitors see when coming to our community. Part-time schedule: weeknights 4:00-7:00pm, with every other weekend 8:30am-5:00pm.

Salary: $16-$18/hour. Responsibilities include phone coverage, handling deliveries, creating maintenance work orders, and supporting the Business Office