Senior Living Concierge: Elevate Guest Experience

Arcadia Place; Vista (CA); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Competitive wages

Access to wages before payday

Paid time off and Holidays (full-time)

Comprehensive benefit package incl. 건강

401(K) with employer matching

Paid training

Opportunities for advancement

Meals and uniforms

Employee Assistance Program

Job summary

Provincial Senior Living is seeking a friendly Concierge to greet guests, residents and staff, answer calls, and relay messages with a helpful demeanor. The part-time position includes weekend days (Saturday, Sunday, and Monday) and offers benefits and opportunities for advancement within a mission-driven team focused on care, hospitality, and connection in a senior living setting.

Responsibilities include managing mail, assisting with meal tickets, organizing the desk, updating rosters, and

Qualifications

• High school diploma or general education degree (GED) preferred.
• One to three years customer service experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

Skills

Customer service

Education

High school diploma or GED

Job description

Provincial Senior Living is seeking a friendly Concierge to greet guests, residents and staff, answer calls, and relay messages with a helpful demeanor. The part-time position includes weekend days (Saturday, Sunday, and Monday) and offers benefits and opportunities for advancement within a mission-driven team focused on care, hospitality, and connection in a senior living setting.

Responsibilities include managing mail, assisting with meal tickets, organizing the desk, updating rosters, and