Senior Living Concierge & Guest Experience

Ivy Living; Huntington Beach (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

Vacation, Personal Day, Sick Pay, H ol

Complimentary Meals

Company Paid Life Insurance

Team Member Discount Program (LifeMart

401(k) Savings Plan with Company Match

Recognition Programs

Student Loan Refinancing

Pet Insurance

Employee Assistance Program

Job summary

Oakmont Management Group seeks a Concierge to greet visitors, fulfill resident requests, arrange tours, answer calls, and provide clerical support to the staff on a campus in California.

The role emphasizes outstanding resident service, safe operations, and teamwork, with qualifications including 18+ years, a high school diploma, and MS Office proficiency. Health and background screenings are required.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Prefer two years of hospitality or senior living experience.
• Proficient in MS Office programs (Word, Excel).
• Strong written and verbal communication with staff, physicians, residents, and families.
• Must pass Criminal Background check and Health Screening tests (including TB).
• May require vaccination and PPE as per regulatory guidelines.

Responsibilities

• Provide residents, guests, and visitors with exceptional service.
• Answer telephones and direct calls professionally.
• Monitor Emergency Alert System and respond promptly.
• Manage business center and output mail processing.
• Maintain a safe environment following safety standards.
• Encourage teamwork with other departments.

Skills

Customer service

MS Office

Written & Verbal communication

Education

High school diploma or equivalent

Tools

MS Office (Word, Excel)

Job description

Oakmont Management Group seeks a Concierge to greet visitors, fulfill resident requests, arrange tours, answer calls, and provide clerical support to the staff on a campus in California.

The role emphasizes outstanding resident service, safe operations, and teamwork, with qualifications including 18+ years, a high school diploma, and MS Office proficiency. Health and background screenings are required.