Senior Living Concierge: Front Desk & Guest Experience

Benchmark Senior Living; Lincoln (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Holidays

Meal program

Paid training

401k

Paid time off

Job summary

Benchmark Senior Living's The Commons in Lincoln, MA is seeking a Concierge to greet residents and visitors, manage front desk activities, and uphold a welcoming, professional atmosphere. You will serve as the hub of communications, multitask efficiently, and deliver exceptional customer service while embodying the company's culture of care.

This on-site role offers opportunities for growth based on performance and experience.

Qualifications

• High school diploma or GED preferred.
• 1–3 years of customer service experience or training.
• Excellent telephone communication skills.
• Demonstrated passion for serving people.

Responsibilities

• Greet residents and visitors, projecting a welcoming, professional image.
• Serve as the hub of communications throughout the community.
• Multi-task front desk duties and manage multiple tasks simultaneously.
• Pay close attention to detail and stay observant and intuitive.
• Represent Benchmark's culture in every interaction.

Skills

Customer service

Telephone communication

Hospitality

Multitasking

People skills

Education

High school diploma or GED

Job description

Benchmark Senior Living's The Commons in Lincoln, MA is seeking a Concierge to greet residents and visitors, manage front desk activities, and uphold a welcoming, professional atmosphere. You will serve as the hub of communications, multitask efficiently, and deliver exceptional customer service while embodying the company's culture of care.

This on-site role offers opportunities for growth based on performance and experience.