Concierge - Assisted Living - Full Time

Benchmark Senior Living; Lincoln (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Holidays

Meal program

Paid training

401k

Paid time off

Job summary

Benchmark Senior Living's The Commons in Lincoln, MA is seeking a Concierge to greet residents and visitors, manage front desk activities, and uphold a welcoming, professional atmosphere. You will serve as the hub of communications, multitask efficiently, and deliver exceptional customer service while embodying the company's culture of care.

This on-site role offers opportunities for growth based on performance and experience.

Qualifications

• High school diploma or GED preferred.
• 1–3 years of customer service experience or training.
• Excellent telephone communication skills.
• Demonstrated passion for serving people.

Responsibilities

• Greet residents and visitors, projecting a welcoming, professional image.
• Serve as the hub of communications throughout the community.
• Multi-task front desk duties and manage multiple tasks simultaneously.
• Pay close attention to detail and stay observant and intuitive.
• Represent Benchmark's culture in every interaction.

Skills

Customer service

Telephone communication

Hospitality

Multitasking

People skills

Education

High school diploma or GED

Job description

The Commons in Lincoln, One Harvest Circle, Lincoln, Massachusetts, United States of America

Job Description

Availability: Full Time

Assisted Living: Sunday-Thursday, 8a-4p

Join, stay, and grow with Benchmark. Connect with your calling.

Joining The Commons in Lincoln, a premier CCRC campus of the Benchmark Senior Living team, means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection while transforming the lives of seniors!

Is personalized service your specialty? We are hiring a Concierge to be the face of the business and key to each resident and guest experience. This front desk role is for those who love hospitality. This position offers an opportunity for growth based on experience and performance.

Responsibilities include but not limited to:

• Exemplifies the Benchmark culture of elevating Human Connections with every interaction.
• Provides an excellent first impression to residents and guests projecting a welcoming, professional image at all times.
• Functions as the "hub" of communications throughout the community for our residents, visitors and staff.
• Is a high level multi-tasker, able to manage numerous tasks/projects simultaneously.
• Pays great attention to detail, is observant and intuitive.

Requirements:

• High school diploma or general education degree (GED) preferred.
• Minimum of one to three years of customer service experience and/or training; or equivalent combination of education and experience.
• Excellent telephone communication skills
• Demonstrated passion for serving people.

As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:

• 8 holidays & 2 floating holidays
• Discounted Meal Program
• Paid Training & Company-provided Uniforms
• Associate Referral Bonus Program
• Physical & Mental Health Wellness Programs
• 401k Retirement Plan with Company Match
• Tuition Reimbursement Program
• Vacation and Health & Wellness Paid Time Off

*Eligibility may vary by employment status

Benchmark Senior Living is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.

We embrace and encourage our associates’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our associates unique.

The Commons in Lincoln, One Harvest Circle, Lincoln, Massachusetts, United States of America