Concierge - Resident Services & Guest Experience

Brightview Senior Living; Arlington (MA); On-site; USD 25,000 - 29,000; Full time

Job summary

Brightview Senior Living in Arlington, MA is seeking a friendly Concierge to greet residents and visitors at the front desk and provide outstanding customer service. You will handle inquiries, assist with daily needs, and coordinate with team members to ensure smooth operations while fostering a welcoming, professional environment.

The role emphasizes hospitality, organizational skills and a positive attitude, contributing to an exceptional resident experience in a busy senior living community.

Qualifications

• Positive attitude and love working with people.
• Strong organizational, communication and customer service skills.
• Thrives on staying busy and being part of a top-notch team.

Responsibilities

• Assist residents and guests warmly at the front desk.
• Demonstrate excellent hospitality and receptionist duties.
• Collaborate with team to support daily operations and resident needs.

Skills

Customer service

Organizational skills

Communication skills

Job description

Brightview Senior Living in Arlington, MA is seeking a friendly Concierge to greet residents and visitors at the front desk and provide outstanding customer service. You will handle inquiries, assist with daily needs, and coordinate with team members to ensure smooth operations while fostering a welcoming, professional environment.

The role emphasizes hospitality, organizational skills and a positive attitude, contributing to an exceptional resident experience in a busy senior living community.