Senior Living Concierge - Flexible Scheduling & Guest Support

Provincial Senior Living; City of Schenectady (NY); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Access to wages before payday

Flexible scheduling (full-time/part-ti

PTO and Holidays (full-time)

Health, dental, vision, life and disa

401(K) with employer matching

Paid training

Advancement opportunities

Meals and uniforms

Employee Assistance Program

Résumé du poste

Provincial Senior Living is seeking a Concierge to warmly greet guests, residents and staff, manage calls, messages, and provide general information. This role supports daily operations and enhances resident experience.

Responsibilities include reception duties, message handling, directing inquiries, coordinating mail, and assisting with move-ins and activity coordination. A high school diploma and 1–3 years of customer service are preferred. On-site position with flexible scheduling.

Qualifications

• One to three years customer service experience and/or training; or equivalent combination of education and experience.
• High school diploma or GED preferred.

Responsabilités

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

Connaissances

Customer service

Formation

High school diploma or GED

Description du poste

Provincial Senior Living is seeking a Concierge to warmly greet guests, residents and staff, manage calls, messages, and provide general information. This role supports daily operations and enhances resident experience.

Responsibilities include reception duties, message handling, directing inquiries, coordinating mail, and assisting with move-ins and activity coordination. A high school diploma and 1–3 years of customer service are preferred. On-site position with flexible scheduling.