Senior Living Concierge – Flexible Hours & Growth

Seaton Ocean Grove; Ocean Grove (NJ); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

Access to wages before payday

Flexible scheduling with full-time &  

Paid time off and Holidays (full-time)

Comprehensive benefits package (health

Dental, vision, life and disability

401(K) with employer matching

Paid training

Advancement opportunities

Meals and uniforms

Employee Assistance Program

Descripción de la vacante

Seaton Senior Living is seeking a Concierge to join our team at our Ocean Grove community in New Jersey. The role greets guests, residents, and staff, handles external and internal calls, takes messages, and provides general information.

Responsibilities include front desk duties, message delivery, resident and visitor greetings, updating lists, coordinating appointments, and maintaining organized work areas according to company policies. Prior experience in customer service is preferred.

Formación

• High school diploma or GED preferred.
• One to three years customer service experience and/or training; or equivalent combination of education and experience.

Responsabilidades

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

Educación

High school diploma or GED

Descripción del empleo

Seaton Senior Living is seeking a Concierge to join our team at our Ocean Grove community in New Jersey. The role greets guests, residents, and staff, handles external and internal calls, takes messages, and provides general information.

Responsibilities include front desk duties, message delivery, resident and visitor greetings, updating lists, coordinating appointments, and maintaining organized work areas according to company policies. Prior experience in customer service is preferred.