Senior Living Community Relations & Move-In Specialist

Belmont Village Lp; Albany (CA); Sur place; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Career Growth and Training

BV Cares support program

Exclusive discounts

Unlimited continuing education

Celebration of Employee Milestones and

Referral bonus opportunities

Résumé du poste

Belmont Village Senior Living is seeking a Community Relations Sales Assistant to support the Sales team with administrative tasks, data entry, resident files, tours, phone inquiries, and follow-up with prospective residents and families. You will also serve as Move-In Coordinator, helping coordinate logistics and ensure a smooth transition to our community.

The ideal candidate is reliable, collaborative, and empathetic, able to thrive in a fast-paced environment, and committed to delivering

Qualifications

• High School diploma or equivalent.
• Minimum of 2 years administrative experience.
• Demonstrated professional telephone etiquette.
• Professional, pleasant and team oriented attitude.
• Proven organization, time management and attention to detail.
• Must be able to communicate clearly in verbal and written English.
• Ability to work the defined schedule which may include weekends.
• Demonstrated proficiency with MS Office suite.
• Consistent and reliable attendance is essential.

Responsabilités

• Manage resident files, maintain apartment inventory and readiness lists, and provide data entry and organizational support for systems and special events.
• Coordinate move-in logistics with future residents and their families, ensure room readiness, and address delays or challenges with the appropriate stakeholders.
• Welcome and assist with orienting new residents and their families providing follow-up to ensure a smooth move-in process and transition.
• Work collaboratively with various departments and team members to coordinate pre and post move-in needs to ensure a smooth move-in process.
• Conduct prospect follow-up phone calls, support special events, and provide backup to the Community Relations team for prospect community tours as needed.
• Make hospitality, customer service, and resident satisfaction your top priorities in every interaction.

Connaissances

Professional telephone etiquette

Team oriented attitude

Attention to detail

Clear verbal and written English

MS Office proficiency

Time management

Formation

High School diploma or equivalent

Outils

MS Office

Description du poste

Belmont Village Senior Living is seeking a Community Relations Sales Assistant to support the Sales team with administrative tasks, data entry, resident files, tours, phone inquiries, and follow-up with prospective residents and families. You will also serve as Move-In Coordinator, helping coordinate logistics and ensure a smooth transition to our community.

The ideal candidate is reliable, collaborative, and empathetic, able to thrive in a fast-paced environment, and committed to delivering