Senior Living Community Relations Director - Sales

The Springs Living, LLC; Beaverton (OR); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental

Vision

Supplementary Insurance

401(k) Matching

Employee Assistance Program

Employee Discounts

Flexible Spending Account

Paid Time Off/Sabbatical

Scholarships

Leadership Training and Coaching

Career Growth

Job summary

The Springs Living, LLC is seeking a Community Relations Director to lead assisted living sales at The Springs at Beaverton, a 58-unit community. You will engage with prospective residents and families, conduct tours, build partnerships, and guide move-ins while representing the mission of the community.

Strong relationship building, sales closing, and market awareness are essential to meet occupancy and marketing targets.

Qualifications

• Proven senior living industry sales experience.
• Willingness to learn.
• Ability to present information to groups of managers, residents, and the public.
• Ability to build relationships and serve as a resource to older adults.
• Ability to close sales opportunities.
• Develop marketing strategies to compete within the local market.
• Knowledge of competitive market strengths and weaknesses.
• Ability to relate positively with networking sources.
• Assisted Living regulations knowledge preferred.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to prioritize, organize, and delegate assignments.

Responsibilities

• Serve as a welcoming representative of the community for prospective residents, their families, referral sources, and the public, offering a positive, helpful, and compassionate experience
• Answer phone inquiries, engage with prospective residents, and assess their needs and qualifications
• Conduct tours to highlight the community's services, lifestyle, amenities, and benefits
• Maintain accurate tracking records, schedule tours, send community brochures, and follow up with potential leads
• Attend business and community events to engage with referral sources, prospective residents, and their advisors
• Actively encourage prospective residents to reserve an apartment (close the sale) during each interaction
• Keep detailed records of reserved and occupied units to ensure smooth communication with staff
• Communicate clearly and effectively with all team members and potential residents
• Prepare and distribute timely, accurate marketing reports
• Maintain a strong understanding of the local market and effectively differentiate our community from competing options
• Conduct competitive analyses regularly, at least every six months, as needed
• Uphold and demonstrate the community’s mission and philosophy in all interactions
• Handle all prospective and current resident information with the utmost confidentiality
• Ensure the marketing area remains visually appealing, clean, safe, and professionally organized
• Address prospective residents' needs and desires creatively while respecting their dignity and offering choices
• Meet sales and marketing targets and contribute to achieving team goals
• Execute marketing activities on time and within budget as outlined in the marketing plan

Skills

Senior living sales

Presentation skills

Relationship building

Sales closing

Marketing strategy

Market knowledge

Networking

Reports writing

Organization

Job description

The Springs Living, LLC is seeking a Community Relations Director to lead assisted living sales at The Springs at Beaverton, a 58-unit community. You will engage with prospective residents and families, conduct tours, build partnerships, and guide move-ins while representing the mission of the community.

Strong relationship building, sales closing, and market awareness are essential to meet occupancy and marketing targets.