Senior Living Community Relations Director: Growth

Koelsch Communities; Bloomingdale (IL); Vor Ort; USD 75.000 - 85.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

Life insurance

Accident insurance

Employer HSA contributions

Referral program

Zusammenfassung

Koelsch Communities seeks a mission-minded, relationship-driven Director of Community Relations for Lakeview memory care in Bloomingdale, IL. This full-time role leads marketing and sales to raise occupancy and census through proactive outreach and tours.

The ideal candidate will deliver superior customer service, manage annual marketing plans, coordinate move-ins, maintain marketing collateral, and report weekly results.

Qualifikationen

• Sales and marketing experience.
• Experience in the senior living industry is preferred.
• Leads with a customer service mindset for seniors.
• Team-focused with strong customer service commitment.
• Must pass drug screening and be drug-free.
• Criminal background check required.
• Effective communication with residents, families, staff, vendors, and the public.

Aufgaben

• Be the community leader responsible for providing the highest level of customer service including building a prospect base, responding to inquiries, generating and giving community tours, and performing purposeful follow-up
• Coordinates the annual and monthly marketing action plans
• Maintains census rates and inquiry history
• Maintains marketing collateral
• Coordinates for all move-ins
• Maintains the mailing and follow-up calls with customers and referrals
• Completes a weekly marketing report
• Maintains Guest and Showrooms
• Communicates regularly with department managers, community leaders, and other marketing staff
• Perform other duties as assigned

Kenntnisse

Sales and marketing experience

Senior living industry experience

Leadership

Customer service

Drug screening

Background check

Communication skills

Jobbeschreibung

Koelsch Communities seeks a mission-minded, relationship-driven Director of Community Relations for Lakeview memory care in Bloomingdale, IL. This full-time role leads marketing and sales to raise occupancy and census through proactive outreach and tours.

The ideal candidate will deliver superior customer service, manage annual marketing plans, coordinate move-ins, maintain marketing collateral, and report weekly results.