Senior Living Community Relations Assistant (Campbell, CA)

Merrill Gardens, LLC; Campbell (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid time off

Tuition reimbursement

Pet insurance

Advance Pay

Disability insurance

Employee Assistance Program (EAP)

Team member discounts

Job summary

Merrill Gardens, LLC in Campbell, CA is seeking a Community Relations Assistant to help support residents and drive engagement within our senior living community. The role involves assisting with sales processes, answering inquiries, organizing tours, and coordinating marketing activities.

The position emphasizes compassionate service to seniors, teamwork, and opportunities for career growth within a family-owned company with a long-standing commitment to staff development.

Qualifications

• High School Diploma or equivalent is required or preferred.
• Experience or training in sales and marketing is preferred.
• Must be at least 25 years old to drive company vehicle.
• At least one year of experience or training in sales or marketing is preferred.
• Experience in senior living is a plus.

Responsibilities

• Assist with basic sales processes as directed by CRD.
• Answer inquiry calls and respond to internet inquiries.
• Schedule and conduct community tours.
• Follow up with prospects via calls, emails, and mailings.
• Assist with lead bank management (Yardi) including data entry and scheduling tasks.
• Serve as primary sales back-up when CRD is unavailable.
• Support sales and marketing administrative tasks (orders, brochures, move-in paperwork).
• Help plan and coordinate marketing events.

Skills

Sales

Marketing

Customer service

Communication

Education

High School Diploma or equivalent

Tools

Yardi

Job description

Senior Living Community Relations Assistant

Are you passionate about working with seniors? Are you dedicated to supporting seniors on their wellness journey to ensure they are provided with an atmosphere that values individualism and dignity? If so, we may have the perfect opportunity for you! Merrill Gardens at Campbellis currently accepting applications for Community Relations Assistant to help support residents within our beautiful community residents call home.

If you are a compassionate, caring, responsible, and honest individual who genuinely loves working with the senior population, we would love the opportunity to speak with you!

Family means everything to us. From the communities we create to the connections we make with residents, everything we do is rooted in our history as a fifth-generation family business.

We build on that family with the people we hire and the teams they form. As a family company, we can do things differently and for the past 30 years our long-term commitment to team members has been unsurpassed.

We offer our full-time employees:

• Highly competitive pay and comprehensive benefits (medical, dental, vision, flexible spending accounts, life insurance).
• Company-paid Employee Assistance Program (EAP)
• Paid time off – 7 holidays, and 11 vacation days.
• Free daily meal every shift.
• 401(k) with company match and immediate vesting!
• Tuition reimbursement for career growth.
• Company-paid short & long-term disability insurance.
• Pet insurance and team member discounts.
• Advance Pay benefit – access wages before payday.
• A stable, growing company with opportunities for advancement!

We offer our part-time employees:

• Free daily meal every shift.
• 401(k) with company match and immediate vesting!
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement for career growth.
• Pet insurance and team member discounts.
• Advance Pay benefit – access wages before payday.
• A stable, growing company with opportunities for advancement!

Our Community Relations Assistants are responsible for:

• Assists with basic sales processes as directed by the CRD.
• Takes inquiry calls and responds to internet inquiries.
• Schedules and conducts community tours.
• Conducts prospect follow-up calls, e-mails, mailings, etc.
• Assists with management of the community’s lead bank (Yardi) including data entry, lead management, scheduling and completing calendar tasks, etc.
• Serves as primary sales back-up when CRD is out of the community.
• Assists with sales and marketing administrative tasks including:
• Orders marketing materials and supplies.
• Assembles post-tour brochures and move-in paperwork packets.
• Helps plan and coordinates marketing events.
• Other duties as assigned.

If you are someone that:

• Has a high School Diploma or equivalent. Some post-secondary education preferred.
• Has Experience or training in sales and marketing preferred.
• Is at least 25 years of age to drive company vehicle.
• Has least one year of experience OR training in sales or marketing. (Preferred)
• Has at least experience in senior living.

Actual pay rate within stated pay range is determined based on relevant factors in compliance with state and local wage laws. This range reflects what we reasonably expect to pay upon hire.

Physical Requirements:

This role requires regular use of a computer and may involve occasional lifting (up to 20 lbs), bending, or reaching. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Yes, You Can have a meaningful Career!

Our mission is to provide an inspiring environment for our residents, families, and team members where every life is defined by the possibilities.

Merrill Gardens is an Equal Opportunity Employer