Senior Living Client Success Manager — Travel Territory

BrightSpring Health Services; Vancouver (WA); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

DailyPay

Flexible schedules

Health insurance

Tuition Assistance

401k

Paid-time off

Job summary

PharMerica is seeking a Client Success Manager for its Senior Living services, responsible for maintaining client relationships and ensuring satisfaction with pharmacy services. This role involves 70% travel within the Vancouver, WA and Portland, OR regions, and requires a Bachelor’s Degree plus 3 years of experience in client management.

Key responsibilities include working with directors on client strategies, managing client issues, and maintaining documentation in CRM.

Qualifications

• 3+ years in client management or sales in Long-Term Care.
• Ability to present to management and outstanding problem-solving skills.
• Preferred: RN or LPN, background in healthcare or business-to-business setting.

Responsibilities

• Develop strategies for client retention and conduct client meetings.
• Document interactions in CRM and prepare quarterly review materials.
• Support solution selling and ensure positive client experiences.

Skills

Client management

Sales experience

Problem solving

Collaboration

Microsoft Office

Education

Bachelor’s Degree in business or related field

Tools

SalesForce

Axiom

Job description

PharMerica is seeking a Client Success Manager for its Senior Living services, responsible for maintaining client relationships and ensuring satisfaction with pharmacy services. This role involves 70% travel within the Vancouver, WA and Portland, OR regions, and requires a Bachelor’s Degree plus 3 years of experience in client management.

Key responsibilities include working with directors on client strategies, managing client issues, and maintaining documentation in CRM.