Senior Living Admissions Navigator

Emerald-Nursing-; Lincoln (NE); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k)

PTO

Job summary

Emerald Nursing & Rehab Lancaster in Lincoln, NE is seeking an organized Admissions Coordinator to guide new residents and families through a smooth admissions process with warmth and clear communication.

You will evaluate eligibility, gather documentation, coordinate with clinical teams, and manage records while building relationships with hospitals and referral sources through tours and materials.

Qualifications

• Bachelor's degree in healthcare administration, social work, psychology, or related field preferred (equivalent experience considered).
• Prior experience in long-term care admissions is essential.
• Working knowledge of Medicare, Medicaid, and reimbursement processes.
• Familiarity with electronic health records, especially PointClickCare, a plus.
• Excellent organizational and written/verbal communication skills in English.

Responsibilities

• Evaluate prospective residents against facility criteria, considering medical, financial, and social needs.
• Gather and verify admission documentation — medical records, insurance information, financial details, and personal preferences.
• Coordinate with clinical and support departments to prepare for each new resident's arrival.
• Complete and manage all admissions paperwork, including consents and agreements.
• Maintain accurate, up-to-date resident records.
• Represent the facility to prospective residents and families through tours and marketing materials.
• Build and maintain relationships with referral sources such as hospitals and community organizations.
• Assist with insurance verification, pre-certification, and payment options.
• Uphold every resident's dignity, rights, and respect throughout the admissions process and beyond.

Skills

Organizational skills

Written and verbal communication

Detail-oriented

Independent work

Relationship building

Education

Bachelor's degree in healthcare administration, social work, psychology, or related field

Tools

PointClickCare

Job description

Emerald Nursing & Rehab Lancaster in Lincoln, NE is seeking an organized Admissions Coordinator to guide new residents and families through a smooth admissions process with warmth and clear communication.

You will evaluate eligibility, gather documentation, coordinate with clinical teams, and manage records while building relationships with hospitals and referral sources through tours and materials.