Senior Living Admissions & Family Liaison

Deercreekseniorliving; Sheboygan (WI); On-site; USD 50,000 - 70,000; Full time

Job summary

The Shores of Sheboygan Senior Living is seeking a Family Advisor to lead resident recruitment, build relationships with families, and implement marketing strategies. You will collaborate with the community team to maintain occupancy and manage admissions.

Ideal candidates have strong communication and customer service skills, with experience in marketing to seniors and a professional, proactive attitude. Local travel may be required as part of outreach.

Qualifications

• Excellent communication skills, both written and spoken English.
• Ability to clearly convey the community's vision and services.
• Strong customer service orientation with focus on prospective residents and families.
• Must be neat, professional, and capable of driving local travel as needed.

Responsibilities

• Lead the resident recruitment process by building relationships with prospects and families.
• Develop and maintain marketing strategies including referrals and community partnerships.
• Maintain occupancy levels and track resident movement trends.
• Serve as central contact for prospective residents and coordinate admissions with management.
• Collaborate with the community team to manage the admission/assessment workflow.

Skills

Superior communication

Verbal & written English

Customer service

Telephone marketing

Relationship building

Multi-tasking

Team collaboration

Personal presentation

Education

Marketing degree

Human services background

Job description

The Shores of Sheboygan Senior Living is seeking a Family Advisor to lead resident recruitment, build relationships with families, and implement marketing strategies. You will collaborate with the community team to maintain occupancy and manage admissions.

Ideal candidates have strong communication and customer service skills, with experience in marketing to seniors and a professional, proactive attitude. Local travel may be required as part of outreach.