Senior Living Admissions Coordinator

Brooke Grove Retirement Village; Olney (MD); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical coverage

Dental and Vision

Life Insurance

Disability Insurance

403(b) Retirement Plan

Paid Time Off

Tuition Reimbursement

Job summary

Brooke Grove Retirement Village is seeking a Senior Living Admissions Coordinator to manage admissions for rehab, nursing, or assisted living. You will interview prospective residents or families, conduct tours, complete paperwork, and verify insurance and authorizations to finalize admissions.

Responsibilities include keeping census informed of availability, greeting visitors, scheduling tours, and assisting families with required forms. Proficiency with CRM, EHR, Word, and Excel is expected.

Qualifications

• Bachelor's degree (B.A.) from four-year college or university or equivalent experience.
• Knowledge of medical terminology preferred, not required.
• Must have basic computer skills and learn CRM/EHR software and hospital web-based programs.

Responsibilities

• Coordinate admissions for rehab, nursing home and/or assisted living.
• Conduct tours and interview prospective residents or families.
• Complete admissions paperwork and obtain verification and authorization.
• Document leads in CRM and schedule follow-ups as needed.
• Assist with admissions contracts and ensure documents are complete before admission.
• Greet visitors and answer phones professionally.
• Review census information to monitor room/facility availability.

Skills

Admission coordination

Interviewing leads

CRM familiarity

Customer service

Education

Bachelor's degree

Tools

CRM software

EHR software

Microsoft Word

Microsoft Excel

Job description

Full Time | Days

• Pay Rate up to $30/hour**

Responsibilities Of a Senior Living Admissions Coordinator

• Coordinates the process for rehab, nursing home and/or assisted living admissions. Includes the following:
  
  
  • provide information and interview prospective residents and/or family members/responsible parties
  
  
  • conduct tours
  
  
  • complete application and pertinent paperwork
  
  
  • obtain insurance verification and prior authorization
  
  
  • finalize admission arrangements to facilitate smooth transition to designated facility.
  
  


• Review resident census information to keep informed of room/facility availability.


• Greet office visitors and answers telephones in a professional and helpful manner.


• Interview prospective residents, family members and/or responsible parties, in person and by telephone.


• Assist prospective residents, family members and/or responsible parties in obtaining pertinent information and services provided by assisted living or the skilled nursing center.


• Schedule and conduct tours. Accompany prospective residents, family members/responsible parties through nursing center or assisted living, describes services and features, discuss rates.


• Document in CRM program general information on all leads and all activities related to the inquiry scheduling follow up as needed.


• Assist prospective resident and/or responsible parties with completion of admissions contract, forms, and required paperwork.


• Ensure completion of admissions contract and all documents required prior to resident's admission.

Requirements Of a Senior Living Admissions Coordinator

• Bachelor's degree (B. A) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.


• Knowledge of medical terminology preferred, not required.


• Must have basic computer skills, knowledge of Microsoft Word, Excel, and ability to learn CRM and EHR software as well as various hospital web-based programs.


• Must possess valid driver's license.

Our mission is to \"Touch People's Lives\", and to us, it is more than a mission, it is a way of life!

At Brooke Grove Retirement Village (part of Brooke Grove Foundation), we understand that all of us touch the lives of those we encounter, and we strive to make sure that impact is positive and uplifting. As a result, the people who live and work here are happy; and it shows!

We welcome all and cherish diversity among our residents and staff, embracing those of all backgrounds, beliefs, and cultures.

Our employees live out our mission each and every day. We are committed to providing care and services that enrich the lives of our residents and employees.

Brooke Grove Retirement Village offers competitive salaries and benefits along with quality training and educational opportunities to include:

• Benefit eligibility dependent on employment status and specific benefit offering


• Two comprehensive Medical coverage plans, as well as Dental and Vision


• Life Insurance


• Voluntary Life Insurance, Short and Long-Term Disability Insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, and Cancer Indemnity Insurance


• Flexible Spending Accounts


• 403(b) Retirement Plan


• Paid Sick, Vacation, and Holiday Time


• Direct Deposit


• Tuition Reimbursement

Brooke Grove Foundation is an Equal Opportunity Employer and does not discriminate in admissions, employment, contracting with consultants or acceptance of volunteers on the basis of race, color, religion, sex, handicap, sexual orientation, or national origin.

Salary: $24 - $30 per hour