Senior Living Administrative & Billing Coordinator

Cogir USA; Seattle, Northern (WA, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Cogir Senior Living in Seattle, WA seeks an Administrative Assistant to support the administration and leadership teams. You will assist the Business Office Director and contribute to resident communications, billing, onboarding, move-ins, and lease coordination, along with front desk duties.

This role handles AR/AP and payroll support, ensures accurate coding, maintains resident and employee files, and helps streamline procedures while delivering courteous service to residents, families, and

Qualifications

• High school diploma or equivalent; AA preferred.
• At least 2 years’ experience in a professional office setting.
• High degree of accuracy, time management, initiative, and good judgment.
• Professional ethics, pleasant manner, and excellent communication skills.
• Ability to work in a stressful environment and evenings/weekends as needed.
• Knowledge of federal and state employment laws; general accounting, billing, collections and expense management.
• Customer service and professionalism in person and on the phone.
• Confidential handling of data; HIPPA compliant.
• Computer skills: Word, Excel, and Outlook.
• Experience in filing and data storage systems (paper and electronic).

Responsibilities

• Assist Business Office Director with administrative responsibilities.
• Produce and manage accounts receivable.
• Ensure correct coding of accounts payables and processes.
• Assist in residents’ contracts, execution, and renewals.
• Assist the Sales & Marketing team with inquiries, tours, move-ins, and other tasks.
• Assist in training and/or counseling all concierges.
• Regular support with filing and data entry.
• Ordering office supplies and monitoring inventory.
• Manage all resident and employee files.
• Maintain all pet records for the community and ensure compliance with state requirements.
• Assist in month-end closing procedures.
• Participates in manager-on-duty program.
• Adheres to Cogir Senior Living policies and procedures.
• Other responsibilities and duties as assigned.

Skills

Attention to detail

Time management

Communication skills

Customer service

HIPPA compliance

Office software (Word, Excel, Outlook)

Education

High school diploma

Associate degree preferred

Tools

Microsoft Office

Job description

Description

Department: Administration

Job Title: Administrative Assistant

Reports to: Business Office Director

Status: Non-Exempt

I. Job Summary:

Responsible for supporting the leadership team in the community, specifically the marketing

and business office departments with functions such as communication with residents, families,

and employees, resident billing, employee onboarding, move-in and lease coordination, and

others. Supports all AR / AP and payroll functions for the community, as well as the front desk

concierge team. Responsible for streamlining administrative procedures, inventory control,

responding to calls and emails, and completing all administrative tasks as needed.

II. Qualifications:

a. High School Diploma or equivalent; Associate degree (AA) preferred.

b. Experience: A minimum of 2 years’ experience working in a professional office

setting.

c. Special Qualifications: High degree of accuracy in all assignments; ability to

manage time effectively, work with numerous interruptions, high degree of

initiative, good judgment; employs professional ethics; has a pleasant manner,

excellent communication skill. Ability to work in stressful environment and to

work evenings and/or weekends as needed. Working knowledge of federal and

state employment laws. Working knowledge of general accounting, billing,

collections and expense management. Customer service and professionalism in person and on the phone. Ability to handle data with confidentiality, HIPPA compliant. Computer skills, including an understanding of Word, Excel, and

Outlook required. Experience in creating and maintaining efficient filing and data

storage systems (paper and electronic).

III. Responsibilities:

a. Assist Business Office Director with administrative responsibilities.

b. Produce and manage accounts receivable.

c. Ensure correct coding of accounts payables and processes accordingly.

d. Assist in residents’ contracts, execution, and renewals.

e. Assist the Sales & Marketing team with inquiries, tours, move-ins, and other

tasks as needed.

f. Assist in training and/or counseling all concierges.

g. Regular support with filing and data entry.

h. Ordering office supplies and monitoring inventory of stock.

i. Manage all resident and employee files.

j. Maintain all pet records for the community and ensure they are compliant with

all state requirements.

k. Assist in month-end closing procedures.

l. Participates in manager-on-duty program.

m. Adheres to all policies and procedures of Cogir Senior Living.

n. Other responsibilities and duties as assigned.