Senior Living Operations & HR Director

Clearwater Springs by Cogir; Vancouver (WA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401K with company match

Paid vacation holidays and sick leave

Employee Assistance Program

Employee referral program

Job summary

Cogir Senior Living is seeking a Business Office Director in Washington to manage the community's business office, HR, payroll, and billing, serving as the primary contact for residents, families, and staff on billing and HR questions.

You will oversee accounts receivable, resident contracts, payroll, and onboarding, while ensuring regulatory compliance and budget alignment across operations. This role requires leadership of front desk staff and coordination with the Executive Director.

Qualifications

• High School diploma required; an associate degree or higher preferred.
• 3–5 years of experience in business office management, finance, HR, or accounting required.
• Proficiency with CRM software and Microsoft Office; knowledge of employment laws.

Responsibilities

• Oversee accounts receivable and month-end close activities.
• Manage all resident contracts, execution, and renewals.
• Coordinate new resident orientation and move-in processes.
• Maintain resident and staff files in compliance with regulatory guidelines.
• Conduct new hire orientation and serve as HR contact for the community.
• Prepare payroll for the community and assist with budget monitoring.
• Collaborate with the Executive Director to ensure budget adherence.
• Direct front desk supervision, recruitment, training, and staff development.

Skills

Attention to detail

Communication skills

Time management

Ethics and integrity

Team leadership

Education

High School diploma

Associate degree preferred

Tools

CRM software

Microsoft Office

Job description

Cogir Senior Living is seeking a Business Office Director in Washington to manage the community's business office, HR, payroll, and billing, serving as the primary contact for residents, families, and staff on billing and HR questions.

You will oversee accounts receivable, resident contracts, payroll, and onboarding, while ensuring regulatory compliance and budget alignment across operations. This role requires leadership of front desk staff and coordination with the Executive Director.