Senior Living Admin & Resident Services Coordinator

Presbyterian Villages of Michigan; Detroit (MI); On-site; USD 34,000 - 42,000; Full time

Job summary

Presbyterian Villages of Michigan invites applications for an Administrative Assistant at the Dr. Violet T Lewis Village to provide confidential office support. You will handle reception, scheduling, data entry and communications to residents, families and staff.

The role emphasizes teamwork, customer service and accurate record keeping, including preparation of minutes, newsletters and reports. Prior experience in senior housing and HUD/MSHDA certification is a plus.

Qualifications

• High School Diploma or GED; some college level education preferred.
• Computer literate with word processing, spreadsheets and desktop publishing.
• HUD/MSHDA Certified Occupancy Specialist certificate required within 6 months of hire.
• Experience with affordable housing property management software is a plus.
• 1–3 years of professional office experience; strong customer service preferred.

Responsibilities

• Organizes and manages reception, mail, and communications.
• Attends meetings and prepares minutes or summaries.
• Maintains data, reports statistics and research.
• Handles rent collection and monthly certifications.
• Manages correspondence and coordinates with residents, families, staff.
• Schedules calendars and appointments.
• Maintains filing system and data records.
• Responds to inquiries and provides Village information.
• Conducts village tours.
• Maintains resident and prospect records.
• Coordinates special events and publishes newsletters.
• Upholds mission and policies.

Skills

Customer service

Administrative support

Team player

Data entry

Education

High School Diploma or GED

Some college coursework or equivalent experience

HUD/MSHDA Certified Occupancy Specialist training

Tools

Microsoft Office

Desktop publishing

Housing software HUD/MSHDA

Job description

Presbyterian Villages of Michigan invites applications for an Administrative Assistant at the Dr. Violet T Lewis Village to provide confidential office support. You will handle reception, scheduling, data entry and communications to residents, families and staff.

The role emphasizes teamwork, customer service and accurate record keeping, including preparation of minutes, newsletters and reports. Prior experience in senior housing and HUD/MSHDA certification is a plus.