Senior Litigation Risk Analyst — Brand & Claims Strategy

Lowe's Home Centers; Mooresville (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Lowe's Companies, Inc. in Mooresville, NC seeks a Litigation Sr Analyst to act as a risk claims analyst for the Legal department, handling litigated risk cases and sensitive brand issues.

You will investigate, manage matters from pre-suit to resolution, and coordinate with outside counsel while developing strategy aligned with company objectives. The role requires deep experience in claim management, evaluating liability, setting reserves, and mentoring teammates, with an emphasis on maintaining

Qualifications

• Bachelor’s degree in Business Administration, Legal Studies or related studies, or equivalent years of experience.
• 6+ years of experience in risk and claims management and litigation.
• 5+ years demonstrated ability to analyze and manage litigation matters, including evaluating claims exposure, setting reserves, assessing risk, and developing resolution strategies.
• 5+ years proven ability to manage a high-volume docket of litigation matters through all phases, including demand letters, pleadings and settlement.

Responsibilities

• Conduct thorough investigations of high exposure and brand impact claims by interviewing associates, store leadership, claimants and witnesses, reviewing video and documentation, and preserving evidence.
• Under the direction of in-house counsel, manage litigated matters, including coordination with outside counsel, developing case strategy, review pleadings, assessing liability and exposure, and setting reserves.
• Identify opportunities for early resolution and recommends litigation when appropriate.
• Establish and adjust reserves using sound judgment, analysis of claim exposure, and Company guidelines; authorizes payments within scope of authority.
• Coordinate claim defense efforts by collaborating with Store Operations, Asset Protection & Safety, and external vendors to ensure consistency, accuracy, and timely resolution.
• Develop and delivers training and lessons learned to internal business partners, focusing on litigation trends, best practices, and legal process awareness.
• Ensure claims are handled in compliance with legal requirements, internal policies, and service standards while preserving the Company’s reputation and brand integrity
• Provide open feedback and mentorship to team members to encourage growth and greater responsibility.

Skills

Investigations

Litigation management

Claims analysis

Reserves setting

Coordination with outside counsel

Training & mentoring

Education

Bachelor’s degree in Business Administration / Legal Studies or related

Job description

Lowe's Companies, Inc. in Mooresville, NC seeks a Litigation Sr Analyst to act as a risk claims analyst for the Legal department, handling litigated risk cases and sensitive brand issues.

You will investigate, manage matters from pre-suit to resolution, and coordinate with outside counsel while developing strategy aligned with company objectives. The role requires deep experience in claim management, evaluating liability, setting reserves, and mentoring teammates, with an emphasis on maintaining