Senior Lifecycle Marketing Manager

Gamma; San Francisco (CA); On-site; USD 150,000 - 195,000; Full time

Job summary

A dynamic marketing technology company in San Francisco is seeking a Senior Lifecycle Marketing Manager. This role involves designing and optimizing lifecycle campaigns across multiple channels to enhance user engagement and drive conversions. Candidates should have 5–8 years in marketing, particularly with email campaigns and automation flows. Compensation ranges from $150K to $195K with benefits and equity. Work environment is office-based 4–5 days per week, fostering collaboration and creativity among team members.

Qualifications

• 5–8 years of marketing experience, with 3+ years focused on lifecycle marketing.
• Expertise in Customer.io and experience managing complex campaigns.
• Fluency in B2C and B2B marketing for international user bases.

Responsibilities

• Design and execute lifecycle marketing campaigns via email, in-app, and push notifications.
• Optimize onboarding and conversion processes to increase user activation rates.
• Run A/B tests to analyze performance and inform future strategy.

Skills

Email campaign building

Lifecycle marketing automation

Data analysis

A/B testing

B2C and B2B marketing

Customer.io expertise

Job description

About the role

You'll own the user journey from first touch to power user, designing and optimizing email campaigns, in-product messaging, and cross-channel experiences that activate new users, drive engagement, and convert casual users into Weekly Active Creators. This means building sophisticated automation flows in customer.io, running rigorous A/B tests, and creating campaigns that balance automation with authenticity across cultures and continents.

As Senior Lifecycle Marketing Manager, you'll optimize key conversion points including onboarding completion, first meaningful creation, and free-to-paid conversion. You'll develop re‑engagement campaigns for dormant users, create nurture sequences tailored to different personas, and adapt campaigns for international markets with diverse user needs. You'll partner with Marketing, Product, and Customer Experience to coordinate feature launches, incorporate user feedback, and improve the full experience.

Our team has a strong in‑office culture and works in person 4–5 days per week in San Francisco. We love working together to stay creative and connected, with flexibility to work from home when focus matters most.

What you’ll do

• Design and execute lifecycle marketing campaigns across email, in‑app, and push notifications, building sophisticated automation flows in customer.io

• Optimize key conversion points including onboarding completion, first meaningful creation, free‑to‑paid conversion, and Weekly Active Creator status

• Run rigorous A/B tests on messaging, timing, and campaign structure, analyzing performance and user behavior data to inform strategy

• Increase user activation rates, improve conversion at critical funnel stages, and reduce time-to-value through optimized onboarding flows

• Adapt campaigns for international markets, considering cultural nuances, time zones, and local behaviors

• Partner with Marketing, Product, and Customer Experience to align lifecycle campaigns with brand voice, coordinate feature launches, and incorporate user feedback

What you’ll bring

• 5–8 years of marketing experience with 3+ years building email campaigns, automation flows, and multi-channel lifecycle programs

• Customer.io expertise with experience building and managing complex lifecycle campaigns and deep knowledge of the platform

• B2C and B2B fluency with an understanding of how to market to both individual consumers and business customers, including experience managing campaigns for international, multi‑market user bases

• Data-driven mindset with comfort using analytics tools and building dashboards, paired with experimental rigor in designing A/B tests and understanding statistical significance

• Excellent writing skills with the ability to craft compelling, on‑brand copy that drives action

• Experience with internationalization and localization programs, familiarity with PLG strategies and metrics, or SQL and data analysis skills (Nice to have)

Compensation range:

The base salary for this full-time position, which spans multiple internal levels depending on qualifications, ranges between $150K - $195K plus benefits & equity.

Final offer amounts are determined by multiple factors, including but not limited to experience and expertise in the requirements listed above.

If you're interested in this role but you don't meet every requirement, we encourage you to apply anyway! We're always excited about meeting great people.