Senior Life Sciences Account Leader

MERGE; Raleigh (NC); On-site; USD 121,000 - 148,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401K

Lifestyle Spending Account

Flexible Time off & Holidays

Job summary

MERGE, a marketing and technology agency, seeks a Sr. Account Director to lead account management, nurture client relationships, and align strategic initiatives with delivery teams across Life Sciences channels. This role blends strategic thinking with hands-on leadership in a fast-paced, collaborative environment.

You'll drive programs, oversee budgets, mentor a growing account team, and partner with clients to deliver compelling, measurable outcomes while upholding MERGE's human-first approach.

Qualifications

• Bachelor’s degree or equivalent experience.
• 8-10 years of account management experience at an advertising agency or similar, with traditional and digital channels.
• Life Sciences (MedTech/Device/Pharma) experience and understanding of the MLR process, HCP experience required, DTC experience a plus
• Strong background with strategic ideation, tactical activation, and financial management
• Understanding of media objectives, experience with various media channels including targeting and audiences, KPIs and measurement, plus cross collaboration with media and analytics teams
• Superior professional communication and presentation skills, and thrives in a fast-paced environment
• Willingness to roll up your sleeves to be a constant leader to a team in a highly collaborative environment and to develop and execute client service strategies
• Advanced client management skills, especially as it relates to expanding business within existing clients
• Commitment to the client, attention to detail, and strong problem-solving ability
• Managerial experience of at least 1 direct report

Responsibilities

• Oversee and lead all account management processes.
• Monitor, direct, and motivate day-to-day interactions between the account team and clients.
• Nurture strong relationships with existing and possible clients.
• Deliver engaging, passionate outstanding ideas and work.
• Drive tactical projects through the agency and meet delivery requirements/deadlines.
• Act as a senior solution-oriented manager who thrives on developing lasting client-agency relationships.
• Maintain consistent client contact and operate at a high level in all aspects of account management.
• Mentor and grow the account team.

Skills

Account management

Client relationships

Strategic planning

Life Sciences

HCP experience

Financial acumen

Team leadership

Communication

Education

Bachelor’s degree

Job description

MERGE, a marketing and technology agency, seeks a Sr. Account Director to lead account management, nurture client relationships, and align strategic initiatives with delivery teams across Life Sciences channels. This role blends strategic thinking with hands-on leadership in a fast-paced, collaborative environment.

You'll drive programs, oversee budgets, mentor a growing account team, and partner with clients to deliver compelling, measurable outcomes while upholding MERGE's human-first approach.