Senior Life Sciences Account Leader

MERGE; Chicago (IL); On-site; USD 121,000 - 148,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K

Lifestyle Spending Account

Paid time off & holidays

Job summary

MERGE is seeking a Sr. Account Director to guide all account management activities and nurture relationships with clients.

You will lead the account team to deliver strategic, paid and earned campaigns, ensuring on-strategy execution and client satisfaction across Life Sciences channels.

This role requires deep industry knowledge, strong leadership, and the ability to mentor junior staff while translating client needs into impactful campaigns that maximize ROI.

Qualifications

• Bachelor’s degree or equivalent experience.
• 8–10 years of account management experience at an advertising agency or similar.
• Life Sciences (MedTech/Device/Pharma) experience and understanding of the MLR process.
• Strong background with strategic ideation, activation, and financial management.
• Understanding of media objectives, channels, KPIs, and cross collaboration with analytics.
• Superior professional communication and presentation skills.
• Willingness to lead a team in a highly collaborative environment.
• Advanced client management skills, especially expanding business with existing clients.
• Commitment to the client, attention to detail, and problem-solving ability.
• Managerial experience of at least 1 direct report.

Responsibilities

• Oversee and lead all account management processes; direct and motivate day-to-day interactions with clients.
• Nurture strong client relationships and deliver engaging ideas and work.
• Drive tactical projects through the agency and meet delivery requirements and deadlines.
• Collaborate with clients on strategy, ideas, trends, and thought leadership.
• Build relationships to deliver on client and agency needs.
• Sign off on internal materials for client reporting.
• Grow business by identifying additional needs and opportunities.
• Demonstrate financial acumen to maintain account health.
• Partner with internal teams to craft strategic creative solutions.
• Incorporate senior staff from other departments as needed.
• Manage and mentor the account team and develop talent.
• Maintain knowledge of MERGE’s solutions and opportunities.

Skills

Account management

Client relations

Strategic thinking

Financial management

Cross-channel marketing

Education

Bachelor’s degree

Job description

MERGE is seeking a Sr. Account Director to guide all account management activities and nurture relationships with clients.

You will lead the account team to deliver strategic, paid and earned campaigns, ensuring on-strategy execution and client satisfaction across Life Sciences channels.

This role requires deep industry knowledge, strong leadership, and the ability to mentor junior staff while translating client needs into impactful campaigns that maximize ROI.