Senior Licensing Operations Manager

State of Colorado; Lakewood (CO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

PERA retirement benefits including PER

Health, Dental, Vision insurance

Disability coverage (short-term & long

Life and AD&D Insurance

FSAs

Paid Holidays & Leave

Work-Life discounts

PFML

Job summary

State of Colorado’s Marijuana Enforcement Division seeks aSenior Manager for Licensing Processing to lead daily operations, guide licensing policies, and ensure compliance with statutes and rules. You will supervise multiple work units, develop staffing plans, and drive process improvements that support regulatory goals within a dynamic, public‑facing environment.

The role emphasizes governance, data analysis, stakeholder collaboration, and proactive problem solving to promote public safety and

Qualifications

• Eight years of relevant experience in a regulatory environment that processes applications or issues licenses, managing daily operations and policy implementation.
• Experience directing licensing functions, staffing, and change management.
• Strong ability to interpret statutes, regulations and rules, and to provide policy guidance.

Responsibilities

• Direct the Licensing Processing team daily operations.
• Set performance standards and deploy resources to support licensing goals.
• Advise on policy, legislation, and procedures impacting licensing.
• Oversee budget, data collection, and reporting obligations.
• Lead staffing, training, and process improvements.

Skills

Organizational skills

Effective communication

Problem solving

Critical thinking

Creativity

Integrity

People skills

Budget management

Change management

Time management

Prioritization

Supervisory experience

Leadership

Data collection

Analysis

Tools

Microsoft Office

Google Suite

Job description

State of Colorado’s Marijuana Enforcement Division seeks aSenior Manager for Licensing Processing to lead daily operations, guide licensing policies, and ensure compliance with statutes and rules. You will supervise multiple work units, develop staffing plans, and drive process improvements that support regulatory goals within a dynamic, public‑facing environment.

The role emphasizes governance, data analysis, stakeholder collaboration, and proactive problem solving to promote public safety and